Work on the online check in for returning the vehicle. When it asked you to take picture it would show but then drop off. Then after doing that with all slots it wouldnt let me proceed. Taking shots again and again. Very tiresome and frustrating.
Mark O
D&D Automotive Sales & Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newport News, VA 23605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkOur 3rd rental from D&D. They are very professional and personable. They worked with us as our schedule changed and ensured that our rental was available when needed. I higly reccomend them to anyone in the Newport News / Hampton Va area.
William CFind parking before picking up.
Denny BI was never called about anything. I was charged an additional fee and I wasn’t told about it at all. I returned it exactly the way I got it and as instructed and still was charged more. Terrible!
YAMEILEE BThe entire staff and team was kind, supportive, and professional. The staff was available to hook up my trailer with no issues and made the entire process seamless. Thank you for your support. I reached Texas safe and sound!!
MARCUSTERRENCE G