Due to staff limitations, I had to wait a bit to get a printed receipt after returning the truck. Otherwise, first-rate service and a very friendly attendant.MARK A.
Trailer Rental & Towing in Nicholasville, KY at This & That
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Nicholasville, KY 40356
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was completely satisfied with the rental. Staff was knowledgeable, efficient, and helpful.James T.
The clerk that helped me was one of the nicest I have met. Very courteous, prompt and helpful. Highly recommend this location.BRYAIN K.
I have used uhaul so many times. They are professional, patient, very well mannered and answer all questions. I will always use uhaul and no one else.Claudia D.
First time renting from this location - fast, friendly service and they made the whole process easy for a local move. Recommend highly for anyone looking for good U-Haul in the Bluegrass regionJeffrey D.
My experience was excellent. Customer service exceeded expectations and the equipment/truck worked perfectly.albert C.
We have moved our son and daughter both in the past few months so we have rented trucks 3 times. This and That employees are always so friendly and efficient and the trucks have always been ready for us and clean! We will use and recommend this location for Uhaul every time!!Randall B.
Have trucks for smokers and trucks for nonsmoking as this truck was dirty and had a horrible cigarette smoking smell in the cab.Larry B.
Location and location manager was great! The truck wanted to switch all over the road at all times. It made for a nerve racking ride.Andrew M.
It would be helpful if you confirmed which equipment you do/don't have when it has been reserved by the customer. If you do not have the equipment that was reserved, you should call the customer to let them know before they drive all the way to your location just to find out they have to go to another U-Haul location for the rest of their orderPATRICIA W.
Overall, good experience.George H.
Staff was awesome and very helpful. I would definitely work with this location again.REGINA COLICO S.
This poor review is not for the pick-up or drop-off locations. They were fine. It is based on the last minute change of UHaul on the pickup location that required me to drive 20 miles out of my way, had to reenter my order manually when I returned because it had gotten "lost" in their system, and charged me extra for additional miles. Never again will I use UHaul,Mike G.
Very friendly staffTERESA H.
Their printer was inoperable so I did not get a contract/receipt in paper form. When I went to drop it off in SC, another agent printed one off for me, which was considerate.Jack L.
This outlet was closed when I arrived but parking for the truck and trailer was more than adequate. I stopped by the next morning to check if all the requirements were met and the woman I talked to was wonderful! I found her to be knowledgeable and friendly....I almost tipped her $200.00...(not really)...I recommend!Ernest H.
The self check in process was fairly terrible. I doubt I'd use u-haul again because of that process. I had to wait close to 20 minutes to get an approval before I could leave.Daniel L.
Matt helped with the entire process and went above and beyond to assist me with my rental.Michael M.
Car dolly wouldn't raise or lower and was jerking very badly. Had to take the car off and return hauler. Great place but that hauler needs repaired before anyone rents it. Unsafe. Only bad experience I have had out of many.brian C.
The guy got the trailer all hooked up and on my way.John S.
Great service, friendly and helpful staff.Barbara R.
Excellent service with friendly and caring folks.Stuart S.
All is good be blessed!Igor P.
I don't understand why you don't open your stores at 7 or 8 am. Most people who are moving start early in the morning. You end up having to do a 2 day rental for a one day move. One might think this is a way to get your sales up. I hope that is not true.Danny K.
The store owner was very friendly and helpful with hookup of trailerRandy D.