I marked the vehicle as clean on pick up but I did have to sweep the back out as there was maybe a shovel full of dirt and dust. Didn’t bother me too much. I also asked for a furniture dolly which was removed from the order before hand without asking me, so I called and requested one to be added but there wasn’t one left with the vehicle for me - very disappointing as this made my house move so much more difficult as I had to lift or drag the appliances. Apart from that, the rental experience went well overall
James G
HillTop Business Investments
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Northlake, TX 76247
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The drop off location was Heart of Arkansas Towing on Bruce Street in Conway, Arkansas.
WESLEY KCarson at Hilltop was great, He even checked on me 15 minutes after my scheduled pickup time as I was stuck in traffic getting to the facility. Drop off was simple and easy using the APP. and 24/7 drop-off box. Truck was clean and ready to go. Highly Recommend this facility.
William ABoth pick up and drop location we're great, very friendly and professional. Everything went smooth..
Jim CWas sent out with an “all good to go” and the trailers lights did not work. No brake lights, only the right turn signal worked. Had to call roadside assistance who spent over 5 hours in my driveway fixing the trailer. I couldn’t load it until 11pm and finished at 1:30am. Excuse was “ we have a new field manager. Won’t be going back.
James L