The clerk was ok at best. I had an issue with pricing, mileage and over charged. He was busy and told me to contact uhaul. I trusted the information on miles and was charge $104 to take a couch 6 miles to the goodwill. It was 45 minutes in total. Then I get a call from uhaul telling me to return the vehicle. I guess I returned it too fast. Even the clerk thought something was wrong when I came back. $100.... I canceled all my other uhaul rentals after this experience.
Fontz T
Cosmic Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norwalk, CA 90650
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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First I want to start with I book and reserve a U-Haul which is $19,99 when I get there they tell me the one I reserve is not available because someone crashed it and they can’t rent it so I have to upgrade and get the bigger one. Not only did I have to rent the bigger and pay the difference because I really needed the U-Haul they tried to tell me the gas was at a level that was not. They made me sign the paper but I took the picture before and told them that’s not what the gas was. The U-Haul had a bunch of trash in the passenger floor.
Mario LTerrible service and felt discriminated and tried to charge me for a drink I brought from also gave me the dirties truck way in the back where it was stuck between two other trucks and he had remove on of the trucks to get it out very horrible experienced compared to other Uhaul facilities
Paul JNone
Peter KWhen I picked up it was 1/2 gas . I requested to top off the gas where I could return it with top off . But they didn’t. At the end I returned van wit 1/2 gas but they charged me for extra gas . Greedy people
TIRTHA M