My feedback is not necessarily to the location, but to the overall experience. I picked up my truck after the office hours, so I had to use the app to get the keys, but the app itself was TERRIBLE!!! Very slow, asked me for the same information and pictures multiple times. It took me literally 45 minutes to be able to drive away with the truck. I will never use the U-haul app for any of my future needs. The experience should be as smooth as for example Uber or even any of the car rental apps to the very minimum.
Leonardo G
A Yankee Peddler And Loan LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norwalk, CT 06851
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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Francisco TNothing at all. The whole experience was easy and the company was very pleasant to deal with. On line booking was very easy as well. Two thumbs up!
Elizabeth LVery helpful, professional, and friendly!
Anne HThere was an issue with the rear right tire sensor. You might want to check it.
Elizabeth L