Nice helpful customer service
Amy R
A Yankee Peddler And Loan LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norwalk, CT 06851
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had ordered a dozen furniture pads which I was expecting to find in the van but they were not there. The right/passenger window was not functioning, ie rolling down/up which could’ve been communicated as a defect prior pick up.
Serkan AVery helpful - customer service was excellent!
nancy cI was surprised at how quick and easy the process was at the Yankee Peddler uHaul location. Even at the main UHaul locations the process is never as quick and smooth.
Lisa GThe van was filthy. The defogger did not work and it was pouring rain. I was sent an invoice for $125.44 and that amount was charged to my Visa card. Then an additional charge foe $10.42 was charged to my card with no explanation or invoice. I called the Yankee peddler, your vendor, and was told that was for additional miles. The additional miles was factored into the invoice I received and paid for $125.44. I tried to explain to the incredibly rude individual who answered the phone and he asked me if I took a toll road. Which of course I did not. Then he said it was for additional miles. When I told him the invoice for $125.44 included the additional miles he hung up. I am not going to pay the additional charge put on my card and will notify Chase that it is fraudulent. I never received an invoice for $10.42. The invoice I received for 125.44 was paid immediately. Please address this fraudulent charge as soon as possible as well the hideous condition of the vehicle and unprofessional behavior of the man on the phone this morning.
JANET D