Nothing. Great service, great atmosphere, great people!
Trailer Rental & Towing in Novato, CA at Empire Mini Storage
Moving to or from Novato, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Novato, CA 94949 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Novato, CA
Cargo trailers in Novato, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Empire Mini Storage!
Utility trailers are perfect for towing large or oversize cargo in Novato, CA 94949. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Empire Mini Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Novato, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Novato, CA online today!
Trailer and Towing Supplies
Very friendly staff. Very helpful.
None Quick easy good value
Vehicle rented via website. Procedure very easy to follow. Personnel very appreciative and professional. Competitive pricing and for local needs it was perfect.
Yes I would recommend to a friend and have. She too will be returning like I have (this is my third visit).
Employees are friendly and courteous
I will never do that again!
The Empire Mini Storage and U-Haul at the Alameda San Jose were OK. HOWEVER, the traffic control unit was a disaster with respect to arranging a one-way moving truck rental from San Rafael to San Jose. Confirming twice a truck rental, one as far a Chico pick-up, and then in both cases no truck was available. There ought to be some organisation consequences due to such poor performance.
Seamus took my reservation, checked me in and out - and is fantastic! The entire experience was seamless and completely stress-free. I highly recommend!!
I rented a small trailer to pick up aKawasaki UTV that I recently bought. The vehicle was too wide to fit on the trailer. I called to see if the location had a larger trailer, it did. I asked how wide the trailer was & was told 6'. I returned the smaller one & towed the 6'er to retrieve the UTV. This 6' trailer was again too small since the sides at the gate made entry impossible. I guess this was my fault but not knowing that 6' ain't 6' is critical knowledge that wasn't passed along!
Mobile checkout/checkin process is laborious!
Outside of vehicle was muddy. Inside was clean
For the second time in two weeks, U-Haul has changed what I asked for. Last time I reserved a 26 foot truck and was given a 15 foot truck. This time I got the 15 foot truck I wanted but I had to go to Novato to get it instead of San Rafael as reserved
Friendly and outgoing service. I will most certainly be utilizing this location time and time again.
The app check in wasn't working for anyone this morning
I went to the website first which stated the hours of operation. I called @9:00 am and a recorded message stated that the business opened at 9:00 am. I then called every 10 minutes and got the same message until a person answered @9:41am. I told him that I thought that they had interesting hours. He asked me what I meant and I told him that I had tried 4 times previously to get a person. He told me that there were 2 employees there and he couldn't figure out why I was not successful in reaching them. Hmmmmmm. Felt uncomfortable to me and at the end of the day, when I returned the truck I had my cell phone with me when I walked in the door to bring the truck back, and finish my business. I left, got in my car to drive home (only 6 mins. away) I realized that my cell phone was not with me. I immediately called them and they told me that it was not there. I went back anyway and looked around. I tried calling my cell phone 2 times to perhaps hear it, without luck. The third time I called, it was shut off. I feel that someone in that facility took my phone. Later that evening I got an email alerting me that my iCloud id had been attempted. Big bummer. There is no other place that my phone could have been.
Extremely easy in and out. I was impressed with efficiency of the operation
Leagues ahead of your closest local U-Haul to me in 94901
Your online process is not up to the same standard. Cumbersome and inefficient. Felt more like a data collection process than a business transaction.
The vehicle cabin as dirty. Several vehicles (including mine) were parked in the fire lane despite the red painted curb and the warning signs. I hope that the fire department never has to try to get past these vehicles to fire a fire.
The staff was so supportive. I did not have the electric plug or cigarette lighter charger to charge my phone and the guys gave me their personal one to keep, and also helped me out with a lock. They went above and beyond and also delayed their lunch so I can arrive early and pick up the truck. So grateful!
Clean- ish. There were leaves in the back and it smelled bad. The worst was the dependence on the app. The gas level was different than on the paper. I told the fellow. He said use the app. The app said the same amount I saw in the car. So there was no update needed. Upon returning he says I didn't put enough. Bad experience. Use people. Not the app. I don't think it is an issue with this location so much as with U-Haul. Go Penske!
Convenient location, well stock equipment for rental.
Great people, GREAT SERVICE!!! Shames and Denis are the best !!!
Excellent customer service