The box had not been cleaned. We were offered to wait when they cleaned it but did not have enough time. The staff working there where efficient and friendly
Carlos B
Empire Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Novato, CA 94949
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThank you Dennis - YOU ROCK!
DANIEL Onot to have a drop off rentals is inconvenience, to wait until 9 am for them to open.
Miguel AWe rented your van was clean. I was working properly until it wasn’t. It was like 30 seconds from my house and I drive and the radiator blew out. I just finished filling the vehicle with gas on my way back to the house. I let it cool down for about an hour, filled it up with coolant, and then I drove it back to the rental place. I explained everything I believe in detail the motor did not overheat more than 20 seconds so I turned it off immediately put water into the motor Radiator and everything was good. It was a little touch and go because I did not know whether or not I was gonna have to tow it back to the rental place luckily for myself it worked ok
MARIO CThis location truly supported my rental experience from online reservation through the drop off process. Management, especially Dennis, went out of their way to ensure my experience went off without a hitch, was successful, and safe. Thank you very much!
David M