The experience was as I expected. The representative was friendly and showed enthusiasm
CLIFFORD R
B&N Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakley, CA 94561
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We set up being able to pick up the truck before opening. The owner decided not to honor the arrangement and there was no truck available when I arrived. Uhaul customer service sent me to another location to get a truck, but it was rented to someone else just as I arrived. I ended up going back to the original location which was open by the time I got back. The owner told me he would not be compensating me for the extra time I would need the two crews I had, after the customer service person said he would have to compensate me. He just decided not to make his truck available before opening without notifying me and was not apologetic about it. It didn't matter that he caused such difficulty and turmoil. Either he should not offer the service or he should provide it. And at least be apologetic about the immense difficulty he caused. The truck was clean inside the cab and dirty outside.
JANEANE CA one-man operation supreme! I'm always satisfied with the friendly, professional service offered by this U-haul location. Small but mighty!
CRAIG BEverything was great
OREANA PGreat customer service. Good selection of equipment and everything in clean working condition.
JAMES P