The representative onsite was rude and condescending. It was not a smooth process and frustrating. The vehicle had to be returned because it was not aligned properly and was all over the road, when we returned a larger truck was the only thing available , we had to take it because of no other option, however, it was difficult to drive. It was a decent vehicle, we filled tank and overpaid for the gasoline, do we get a refund on it? Thank you!
Tom M
Center Street Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Omaha, NE 68144
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Good equipment, one stop shopping for trailer, furniture pads even rope for tie downs. Pleasant knowledgeable professional. Surprisingly affordable solution for local furniture move.
Gary SCustomer Service. I used this rental for just two hours. The lady said she would check it in then email an receipt okay I got the receipt the next day. I would like to know if there is a day charge. Because she put on the receipt the return time 4:30 in the afternoon like I said I used it for 2 hours and return it she should have checked it in right then and there again if there's a day charge she's really took advantage of it
Scott RGreat
David ZThe person assisting with pick up was rude. She immediately told me I was there too early despite being 5 minutes late. Things don’t go well when you feel a customer they are wrong before anything else. The trailer door was very difficult to open. The person who checked it in when we returned was very nice and helpful.
Mary T