The truck was dirty and not from just the last person using it. It had not been cleaned in awhile and the last person using it smoked which is nasty. The check in through the app is far more complicated then needed.
Marcus B
Joes Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Owen Sound, ON N4K5N6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was dirty. I had to clean out the back to use it and I was charged a cleaning fee. The operator was late in opening and I also had to wait on them inspecting the truck. They told me it was dirty in the back and I would need to clean it but not to worry I wouldn't be charged a cleaning fee on return. And yet I was. The steering was loose and dangerous. The steering wheel had at least an inch of freeplay. The inspection done before my use did not check the driveability of the truck. I would not rent another one
JUSTIN GI originally booked it online for an Owen Sound location, 3 min. after I got a call from UHAUL to let me know there were none available but there was one in Chatsworth - 14 km from Owen Sound and I accepted. The day I have to pick it up we realized the UHAUL person who called me booked it for Chatsworth LOS ANGELES!! (I’m in Canada, Ontario). We called Joes Garage and they had one available. They were super helpful, friendly, and it took less than 10 min to solve my problem. The return was as easy as the pick up. Definitely the best location for UHAUL and I will highly recommend it.
MARIA MOdometer and radio display only come on briefly upon startup
JOHN CI just dropped it off
TINA Z