The agent did not wear a mask and was very slow at her job. She also put down the wrong return time on my paperwork and told me that I had tons of places in Hoover, AL area to return the enclosed trailer. There was only one place and it was over 35 minutes away from my house. So I drove over and hour roundtrip to return it. Also, she rented my 10 blankets because it comes in sets of ten per her. I used two. When I returned them and the trailer I noticed that the UHAUL place in Vestavia rented them in sets of 5. I had to buy an attachment from her so my 2017 QX80 Infiniti Limited towing harness light plug would work with the trailer. Just another added expense that was not mentioned prior of arrival. Finally, the final out the door price given to me at the time of booking a few days earlier was not the same as day of pickup. Roughly 20 dollars more.....she said the difference was tax.
Trailer Rental & Towing in Pace, FL at Hammersmith Storage
Moving to or from Pace, FL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Pace, FL 32571 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Pace, FL
Cargo trailers in Pace, FL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Hammersmith Storage!
Utility trailers are perfect for towing large or oversize cargo in Pace, FL 32571. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Hammersmith Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Pace, FL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Pace, FL online today!
Trailer and Towing Supplies
The lady at this location was very helpful in ensuring we knew what to do to drop off the trailer after hours. I HIGHLY RECOMMEND that customers should call AHEAD if they are dropping off after hours. We needed a code to access the site and would not have known what to do had we not been told this beforehand. ESSENTIAL to call ahead!!
Didn't like you had to do all by an ap. It would be nice if you could work with a person and not be charged extra to do so
Vicky has extremely helpful and made the process super easy.
Excellent and friendly customer service.
I rent this vehicle and I thought that there was something on the outside of the windows. Found out my daughter told me that that was Chinese writing on the driver side and passenger side that was smeared. I had to clean the windows inside when I filled up the truck. I expected it to least be clean in that aspect. The cab overall besides that was fine and also the back of the truck was OK.
Called on phone and the lady told my wife, 30 free miles. Charged for the 30 free miles. Called and the lady was rude and hung up on me. Contacted U-Haul twice and haven't received a call back or the chat transcript I requested.
It was impeccable service!
what can I say oyher than the attendant was excellent. She was very friendly, helpful and quick.
I was OVERCHARGED
I would like to see an itemized list of my charges, to make sure I wasn't charged for the pads. If you recommend 5 dozen pads for a large household move and you can't supply the pads, let the customer know in advance, before they show up to get their truck.
Customer service was outstanding!
I have rented from Hammersmith on two occasions and the service was excellent. The staff each time was very nice and helpful. Thank them for me!
Yes they came out to meet us
Honestly, this was the best UHaul experience I've ever had. The office had me rolling in the rental in no more than ten minutes and the truck was clean and functioned perfectly. After hours drop off via the UHaul website on my iPhone was a breeze and extremely convenient.
Lower the mileage price.
The trailer was a little dirty inside upon pick up. Not swept as it should have been by the previous renter. Check in/pick up was not efficient as I had done everything on line prior to arriving. Still had to go through a 10 to 15 minute process. Return was even worse. It was after hours and it was difficult to get my phone location service on to check in. The whole process took over 30 minutes on the phone and me finally figuring out my location problem without the person at uhaul answering the phone. Over 30 minutes on hold waiting. Just make it simple for a man over 60. I was tired and hot from my day of moving and had to do this over the top check in of my uhaul trailer. An automobile at a car rental place is easier to rent than a uhaul trailer. Does not seem like it is efficient to me.
I chose this location because it was close by and a large location that would allow after hours drop off .... when I arrived to drop off, a gate code was needed and no one answered the numbers on the gate for assistance to date also sent texts based on sign directions... no one called back to ask if i needed anything .. I luckily got in the gate as someone else was leaving the property after sitting there trying to make contact with someone. ..Uhaul.com wouldnt let me process the drop off online .. all was fine but it wouldnt let me take pics required to proceed ... I left key and contract in box as it was storming and I was soaked trying to do this .... the next day I tried to call to verify that everything was ok no answer ... and I got an email stating that i was charged a $20 + tax fee for after hours drop off which no one made me aware of ... no happy about that ...I turned in truck a day early and I could have waited til the next day if I had known there was an additional charge ..
The app never worked despite,multiple calls to get help. My key and truck were given to someone else in the middle of the night. I arrived at 6:00 am in cold weather only to spend over an hour and a half to get my truck. An employee finally came to my rescue after I awakened her by calling the number on the gate. I was so far behind schedule that I was forced to pay for a motel that night. TOTALLY UNSATISFACTORY!
She was very helpfull
beat up truck fix it I guess
Good People there, they make renting a truck very easy, and are very helpful.
Very through and clean
Absolutely nothing! The service was great and fast!