It is in an auto body shopâ€¦ when I booked for a 11am pick up, no one told me the store closed at noon. Luckily, the auto body shop was open and he begrudginly proceed my rentalGreg D.
Eds Affordable Automotive Repair Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Palatine, IL 60067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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not only was the lockbox where my key was supposed to be wide open, i had to downgrade to a van due to a mistake on your end. this caused me to have to make two trips, when i requested to extend the rental by a couple of hours due to the sudden need to take two trips, i was told i would be charged. it is my belief that the fee was waived, at least i was led to believe that. additionally, no odometer was available to look at to measure miles, so i calculated the distance driven (approx 20-25 miles) and let uhaul know. they said they noted my account, and then proceeded to charge me for driving 100 miles. i will be disputing the charge with my bank if i do not hear back from uhaul by friday about compensation for this horrendous experience.kate C.
Very good people.Brennan C.
Considering it was -30 they were great and friendly. Went right out in the weather and took care of business. Definitely appreciate them!!Martin W.
Great customer service personnel.Raphael D.