The scanner for the back of license did not work, resulting in a delay. Also there was no number on the front left side of the drivers side indicating which vehicle was mine, creating a lot of confusion.
BETHANY S
Your Storage Center at Apache
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Parker, CO 80134
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The facilities hours were until 2pm. My pickup time was 1:45pm. I arrived at 1:50 and could not get your app to work. The lady said she was leaving and to use the app, and was frustrated when I could not get it to work. She could not get it to work either and said she would have to check me in manually. She then told me that in the future I should just call you if the app didn't work (I guess she was put ot to have to actually stay until 2pm.) I had declined the $15 coverage, but she added it when she checked me in without telling me she did so. Also, I requested a furniture dolly. When I opened the cab and saw a dolly I just closed it again; it wasn't until I got to my apartment that I found she had put an appliance dolly in the cab, instead. I couldn't use that dolly and had to go to my work to grab a dolly from there. So, I paid $7 for a dolly I couldn't use and $15 for insurance I did not want. I won't be going back to this place again.
Scott SI was charged a $20 after hour service fee? Please explain that to me?
Connie HHave all rentals available at one place when reserved that way
Wallace EThe process of getting a truck and using the app is a pain. You shouldn't have to download an app to rent a truck.
Jason V