Employees didn't know the truck was rented. Truck parked where they couldn't get it out for 40 minutes. Back of truck was dirty. Fuel gage had 1/2tank but paperwork stated 3/4. Had no paperwork for me to sign.
Patrick A
Tires2go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pasadena, TX 77503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Next time I will look for an actual U haul location to pick up the trailer. I was there at my time to pick up the trailer but the staff could not locate the owner to release the trailer. The staff told me that I might need to go somewhere else.
James BLocation hard to get into and out of with a trailer. Had to maneuver trailer by hand. Trailer had broken hook on safety chain and two connector pins on 4 pin trailer light connector were broken off. Only the running lights were working. No jack or trailer stand for trailer tongue, so tongue laid on the ground.
William MJose was great in setting me up with my Uhaul. Truck was very clean
MANUEL CThe trailer the gentleman said would fit my truck did not and he said he wouldn’t charge me since he didn’t have a different one for me to use. He also charged me for insurance which I had denied. Tried calling him back to figure out why he charged me and it goes directly to call fail. Who do I need to help resolve this issue?
jason v