I was taking care by the general manager himself and it was a great experience . he even advised me on highway conditions. Above and beyond 5 star service, my experience was so awesome that in 2 weeks I will need to repeat same services.
Trailer Rental & Towing in Phoenix, AZ at U-Haul Moving & Storage at I-17 and McDowell
Moving to or from Phoenix, AZ? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Phoenix, AZ 85009 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Phoenix, AZ
Cargo trailers in Phoenix, AZ are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at I-17 and McDowell!
Utility trailers are perfect for towing large or oversize cargo in Phoenix, AZ 85009. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at I-17 and McDowell provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Phoenix, AZ and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Phoenix, AZ online today!
Trailer and Towing Supplies
Trying to create an account on your website and on your app is a horrible experience once I finally got everything all set up and watched your tutorial videos I still couldn't check in when I went to pick up the truck and still had to check in manually with a person the truck and the location were fine the app and the website were a bad experience I have to rent another U-Haul next week I'm not even going to try to use the app it's not even worth my time I'll just check in with a person
Please let the customer decided if they want to rent additional stuff from you, like dolly, boxes or any other items, I place my order by website and only want to rent the truck, when we finish the rental process we find out that we have a dolly and some protection pads on our order ðŸ¤·ðŸ¼â€â™€ï¸ also the protection cover, other than that everything was smooth
Your phone walkthrough contactless option needs some work. Our vehicle wasn't out front. Took us almost 30 minutes of wasted time to finish the process. Employees could have been more helpful and thought ahead of what's right in front of them to help out their employees. Someone directed us to the back of the building for our truck so we had to drive all the way back there to find out we had to come back inside for the key to continue the process. Employee could of saved us the trouble by thinking ahead and telling us to come get our key inside before heading to the back. I complained to the staff working. He tried to make the excuse without knowing the situation that we had pressed the wrong button and it directed us to the next generated vehicle so it was our fault the truck was in back however that wasn't the case. We followed the directions online.
Claim that I bought insurance which I did not there was no screen that said you want insurance I never get insurance but yet she wouldn't take the $14 for insurance off some very very disappointed if you look at my record I've never bought insurance for this system you guys have it double screen that says do you want insurance I would have said no but this lady was very rude and would not take the insurance off the $14 will f****** wait
Nice courteous associates professional
Was in and out in 5 minutes.
Store location was awesome and communicative. Only issues I have is with U-Haul itself, I find it absolutely ridiculous that U-Haul charges you double for dropping off at a different location 50 miles away... instead of $450 you guys want to charge $900? That needs to change.
Waisted a hour after reservation because I had to go to fed because mobile app was not functioning or they didnt check there pick ups to have them ready and they cheated me out a hour with that then the customer service was negative 5 stars 1 employee on cellphone with long line of customers and other guy had a bad attitude seemlingy because female was on phone and it was all on him I will never return to this location
They were in professional.
Check out the equipment. Everytime we hit a bump in the road, the lights would flicker. Also didn't receive the dolly. And the breaks on the trailer started to drag which ultimately blew up our transmission on our chevy tahoe. Everyone was very nice, but equipment was very dangerous.
Dave at rental counter is always great & the vehicle check in attendant (I can't remember his name) always has an awesome attitude.
Nothing to improve. Everything is great
Thanks for the excellent service. But please tell us in advance your pickup place changes not the same day within few hours. However, l appreciate your great response and hard work. Keep it up!
This was the easiest and most professional rental place I have ever used.
Easy to rent, even easier to return !!! HAPPY HOLIDAYS !!!!!!
pick up was easy and quick
Time will tell.
This is incompetence on all levels. All Uhaul needs to do to get back to the roots of great customer service is not bully people who complained and not with hold their money which is theft. Moreover, not create red lines policies to demand a deposit when none was ever needed. I pray to God for you to get back on track. Great luck!
Once again the staff at the uhaul moving and storage of paradise valley at 4110 E bell road were exceptional. I was unable to figure out how to have my review directed at that store but I hope this is seen by somebody because the manager Rod thierauf was absolutely the best employee you have. The guy deserves a raise.
David made me feel uncomfortable by saying, "Let's get you out of here quickly, because I know you don't want to be around me any longer than you half too." He demanded my ID to speed of the process inputting my information in the computer. Because of my fear of catching Covid 19 I cleaned my ID once returned. I the bright side Ian/Evan was quick and professional. Is this going to be the norm with David?
I had several transactions with uhaul this week. First time using you in years. Every thing we needed was screwed up.