The location is not the issue, your U haul app is horrible. Took me 1 hour to finally get it done. It constantly malfunctions
Antonio S
CB Auto Repair & Air
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85032
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Customer Reviews
- 3.5 Average Customer Rating
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great service from a local u-haul location
benmark gMy booking was for 9am. Nobody showed up at this car body shop until after 930. After the fact, they couldn’t locate the keys to the vehicle. I finally left the lot close to 10. I just received a voicemail three days ago that said I needed to “return the truck immediately and this foolishness had to come to an end”. I was so confused because I returned the truck ON the day I rented it, and earlier than scheduled to be returned. The car shop failed to check it back In after my use.
Chelsea TGreat customer service, very helpful and efficient.
Rodney SI broke down last night with my kid after 9 oclock last night. The gas gage apparently was broken. Gas gauge was reading like it was full when I got it, but all of a sudden, it went on E, and it just stopped. Sat there for 45 minutes waiting on a service person and state patrol came to the rescue. They attached a tow strap and pulled us off the freeway. Then the officers took us to the gas station, I had to buy a gas can ($21) and then went back, put in the gas and it started. Then went the gas station, put $30 more dollars in it. We still went and got the last load and got home after 1am. Just unloaded it this morning. Now you guys charged me an extra $50 on top of what my original amount. I have text conversation from your dispatch during the whole incident. I was very patient and polite during the whole situation, then I just got my final bill for 147 dollars. I mean, you gotta be kidding me. I alone put $55 in the damn gas tank cause apparently there was no gas. I am not happy
JUSTIN L