Did not check in my equipment until they were contacted by field manager.Stacey B.
AJs Car Care
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Phoenix, AZ 85033
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I returned my uhaul and auto transport 2 days early. As I walked up the employers (3rd party location) were leaving for the day. They told me to leave the truck and trailer behind the business. One guy let me out the keys in the desk in the office. I still attempted the online return but the app did not respond. I could not upload pictures of the odometer and gas gauge. I returned the truck and trailer at 6pm. They did not check it in until 2:30pm the next day. I contacted U-Haul right after drop off over the phone and spoke to a Maria who gave me her email address to email her my pictures. She also notated my account that I dropped off the equipment and other details as to where I left the keys and truck. This was stressful because essentially that truck and trailer was still connected to me. Dealing with U-Haul was the most stressful part of my out of state move. Will never rent from them again.Stacey B.
AJ's car care was really confusing to pick up and at drop off it was so dark. The vehicle was in very poor condition. Engine light one gears not shifting it was a very bad vehicle. Also uhaul.com very difficult to navigate, no check in check out. The rate I gave the location is mainly uhaul poor is the rate I give.Esdras S.
The service was fine but the location sucks because there is not enough room because of all the car repair businesses in the same location taking up all the room making it nearly impossible to navigate the parking lot with a trailerJames B.