I was charged additional costs saying that the needle wasn't at ¼ the tank. While I had put $25 in gas and the needle said ¼ but they said ⅛. I took pictures and will contact customer service for sure.
Francois A.
Centre de Pneus et Mecanique Excellence
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pierrefonds, QC H9H3X6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Tailgate was frozen, needed to ask staff to open it wiper driver side defective, staff didn't do anything about it, it should have been replaced after I verified, there was no windshield washer liquid, I had to ask staff to fill it, they putted only about 1/3 of a gallon there was no snow broom to remove the snow from the truck, I had to ask the staff to borrow one in order to clean the snow from the truck there was a lot of snow on top of the truck, people on the road were letting me know about it, it looks like some block of snow/ice ended up on the road nobody explained me that I was able to do the online return, i saw it after being back home, however I took pictures of gas level and mileage before leaving the keys in the door trap the receipt has not been adjusted to the proper mileage otherwise the inside of the truck was clean
Sylvain H.The two people at the cash were super helpful and friendly.
robyn P.The truck that I order was not available and I was not informed beforehand. I had to take a much bigger truck which was more expensive and much more fuel consuming. In total that scam has cost me 163$ for 29,8 miles to move an armchair. Never again a U-Haul.
Philippe K.Worst experience I've have ever had. The attendant was extremely rude and had the wrong date on our system for our rental. We had to “argue to be able ti get the truck that we have booked and had on our reservation. On top of that, the truck was filthy on the inside and they charged us $35 for cleaning fees. Never using your service again.
Luiz G.