Trailer Rental & Towing in Pittsburgh, PA at Compass Self Storage
(U-Haul Neighborhood Dealer)

772 reviews

6921 5th Ave   Pittsburgh, PA 15208

(412) 784-1041

Location Hours

  • Mon-Sat: 9:30 am - 6 pm
  • Sun: 10 am - 3 pm

Services at this Location:

Contact Us

(412) 784-1041

6921 5th Ave
Pittsburgh, PA 15208

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 6 pm
  • Sun: 10 am - 3 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Pittsburgh, PA 15208

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Customer Reviews

Average Customer Rating

772 reviews

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Write a review
Rating:
3.0

Van was in great working condition mechanically but was very dirty upon giving it to us with the entire cabin filthy and seats full of dog hair. Disgusting condition to rent something to someone without cleaning it in between renters. Disappointing.

Jennifer R. 
Rating:
5.0

Truck was clean, pick up location convenient; however U-Haul needs to improve the website and make it more user friendly.

STACEY A. 
Rating:
5.0

The app for self check in and self check out was really hard to use. I really appreciate how the representatives at this place were able to help us.

UYEN T. 
Rating:
5.0

Stop requiring 2 contact confirmations for in-person check-ins.

Jared W. 
Rating:
3.0

I used the self check-in feature and ended up losing about 45 minutes waiting for the app to verify my qualifications. Finally, I just went inside the storage business hosting the UHaul pickup site, and they helped me. I realize I may have taken the photos in a way that was difficult for the verification to be done, but it would have been nice if there was some indication what was happening. For instance, if the app were able to say that my pictures needed to be retaken in a certain way. Additionally, there's a chat feature that I tried to use, which I assumed would be connected to a chatbot of some kind, but those messages were not answered. Overall, I am happy with my rental, but I will likely not use this feature again.

Michael S. 
Rating:
5.0

Erin was extremely helpful and knowledgeable

charles W. 
Rating:
5.0

Best overall experience

JAMES D. 
Rating:
5.0

I have used this company for two years in a row, to move my daughter out of college and it is always a great experience!!!

lekesha M. 
Rating:
2.0

None of the equipment I reserved was on the truck as it said it was supposed to be, and some of it was not even available, but I was still charged for it.

Craig C. 
Rating:
3.0

Be open during posted business hours.

Leo L. 
Rating:
5.0

Very friendly and helpful staff

NATHANIEL M. 
Rating:
5.0

Outstanding customer service

Marilyn G. 
Rating:
1.0

False advertisement

Kylen W. 
Rating:
5.0

Convenient to home and great customer service. Exactly what I needed!

Ross P. 
Rating:
1.0

Too much money

Kerry M. 
Rating:
5.0

Erin was incredibly helpful during a fast and difficult move. I cannot express how impressed I am with the quality of my experience and this location.

Cian P. 
Rating:
5.0

With on-line check in, picking up the van was quick and easy. Took maybe 5 minutes, at most. The lady at the counter was courteous and service was prompt. That the area also has temperature controlled storage is a plus. I'll probably use that service in the future.

Jimmy D. 
Rating:
5.0

Still have not received my refund

Monique W. 
Rating:
5.0

Yes

Micheal J. 
Rating:
5.0

Very generous with the customer service Employees are very kind..

Douglas P. 
Rating:
5.0

Yes I would very friendly specially ms.erin from start to finish

Darlene G. 
Rating:
5.0

It was very easy and staff was extremely helpful in getting me in my way!!

DENO D. 
Rating:
5.0

The truck would not let me pump gas. I tried 2 different gas stations and it took 25 minutes to get just under 1/4 tank. Positives, Erin was fantastic and beyond accommodating

Stephanie B. 
Rating:
5.0

Self-check in was overly complicated and took too much time. Clerk also didn't give much help in using the self check in.

Nicolas L. 
Rating:
5.0

Beautiful stay the same I will be back n telling my friends

Darlene G. 
No reviews have been submitted for this location.

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