Customer service at this location was excellent. They went out of their way (providing a U-haul customer service number) so that I could dispute the fuel charge (picked it up with 1/2 tank & returned it with 3/4 tank)
Trailer Rental & Towing in Poplar Grove, IL at Poplar Grove Snyders
Moving to or from Poplar Grove, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Poplar Grove, IL 61065 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Poplar Grove, IL
Cargo trailers in Poplar Grove, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Poplar Grove Snyders!
Utility trailers are perfect for towing large or oversize cargo in Poplar Grove, IL 61065. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Poplar Grove Snyders provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Poplar Grove, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Poplar Grove, IL online today!
Trailer and Towing Supplies
I hope that a treat next customer as they did me because I might be the next customer again thanks for a good job
Very accommodating and great to work with.
Crap equipment, poorly maintained, lied to about equipment capabilities, poor service.
Should probably include what neighborhood means.... not everyone uses uhaul very often, thought you could drop it back off anywhere. Had to spend an extra $70 just to bring it back to that location. Very bs
If I registered on line why do I have to do it again at the store
Teach them how to read a gas gauge. And if you are having people fill by the eighth of tanks make sure the gauge has that reading on it. Overall experience was horrible took way to long to rent the truck and get going.
First of all, I had to wait an hour at the location because even though my reservation was for 8am, they didn't open until 9am the truck was not available to pick up without someone there. Second of all, the staff was not particularly nice.
Everything was fine. No problems with the vehicle. Location was very convenient.
The location itself was fine. The pharmacy staff were polite, but they were unaware of my reservation. In addition we paid for 24 pads, they had only 12 plus one left in the truck. Aside from the location my experience was not one for recommendation. I rented a truck for 24hrs, at least that's the option I picked online. I knew very well that we would load Friday evening and Saturday morning. I knew also that we would transport and unload Saturday mid and late morning which would put the return back somewhere on Saturday afternoon. Therefore, I chose the 24hr option on the form when creating the reservation. I did not however double check the confirmation email to see that in fact an 8hr reservation had been created. Then at 2AM I receive a text saying just that. I then checked email and saw that the reservation was in fact for 8hr, which was ridiculous in reality since my best guess had the return occurring Saturday afternoon. So I adjusted our alarm for 6AM and fell back to sleep. We then awoke early, woke our children up and worked as fast as possible to return the truck before three 8hr periods had past. In the end I paid for everything twice, including 24 pads of which only 13 were provided. I simply cannot afford the outlandish charge for my rental and cannot understand why I would be penalized for choosing Uhaul. This whole mess ruined the experience of moving my daughter into her first apartment and I feel robbed of the good experience that could have been if we weren't forced to rush due to an error on the reservation time. So depressing!
My complaint is not with the location. I booked my truck online and requested a utility dolly and when I went to pick up my truck they did not have the dolly. When booking online they are not updated any equipment available at the location and that needs to get corrected because otherwise the location gets the brunt of the discretion which is not fair. I don't blame them but I am sure there are other people that will, I know it is the online situation that is not clear as to what each location has. That needs to get corrected.
Clerk did not know how to complete the reservation if I did not have a cell phone. I do not see where it requires that in your contract or on line. This was very frustrating and caused an hour delay..I was not picking the truck up where I lived
Terrible customer service. Will never ever use again and will tell anyone and everyone who will listen to also not use Uhaul.
I was not made aware that my location for pick up had changed. It was a major inconvenience. I had to drive 20 minutes out of my way because uhaul did not contact me to let me know my pickup location changed. Also dropping off the uhaul was unnecessary too. The woman taking care of the drop off had me wait for over 15 minutes to ring up other customers after I was already in line. Overall I am not a very satisfied customer.
This is a top notch location.
This was the best experience with renting a truck we have ever had. The truck was in immaculate condition. Available on time, and the staff was pleasant and helpful. I would recommend this location. The only item I would suggest, the truck had 1/4 tank of gas....I believe it should be full when received and full when returned.
Poplar Grove was great
Kathy and Lois are wonderful to work with. Very helpful and friendly.
The clerk who helped me Renee she seemed rude and seemed as if she didn't want to deal with checking the truck back in. When I attempted to pay rest of balance off with my card she said" I already charged the card on file I guess I should've asked oh well.â€ I'am new to the this town and I'll never go to this location.
Would be great if they had a flat furniture dolly to rent. Also the large rolls of plastic wrap for sale would be a nice option for covering furniture on rainy day.
I returned the truck with more gas in it then when I received it and now you ate charging me $69.98
As i was booking my rental icame across the uhaul coupon page. I tried to capture any coupons available but it kept knocking me off. The employee there was not aware of uhaul offering any type of coupons.
I would be able to recommend a different location but not this one. Because I have bad experience with them. They weren't friendly with me. I saw that they were friendly with other people but not with me.