love Lisa, she is always so professional and courteous.Easter S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Port Jervis, NY 12771
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Took me almost two hours to get the truck. App is garbage! Wouldn't except pics, Wouldn't except credit card, took 40 min to get it done with the help over the phone. And then same problem returning it. When I went to take pics to show there was no damage it didn't let me finish after I took just one Pic. It just jumped to the end page and I couldn't go back. Once again I had to call uhaul and explain over the phone. Nightmare!Frank C.
The fact that there's no attendee for questions regarding the lock box,and the customer service isn't knowledgeable about the area made it difficult to gain access to the key. Also no parking for your vehicle.Abena G.
My experience with the mobile app is abysmal. This time it took 40 minutes to get through the whole process of checking in, a;ll the time i was standing in the rain by the key box. The last time(3 months ago,) it took nearly 2 hours. the IOS app doesn't work, and the web browser version tends to crash my phone. on top of that the process of telling who I am is clunky. Why can't you get your identity pre-approved so that you don't have to prove who you are out in the cold, oir hot or rain? It's just a horrible experience.Jocelyn B.
Excellent service, very friendly!Sevdai K.