I rented with the mobile share. First I was 30min past my pick up time and was unable to start the rental thru the app. I had to call customer service to start which made me even later. Then when I returned the van I was unable to leave keys in drop box because the slot was too small. I guess made back when keys were just a skinny key . I had to call customer service again!! I also would suggest the establishment should put up no parking signs in the are where they want you to leave the uhaul. I had to ask a customer to move their vehicle because they parked right where the van needed to go.SUSANNM P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Port Jervis, NY 12771
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Everything went really well.judy R.
I rented the same van in August at that time there is a notice displayed on the dash to â€œservice charging systemâ€ imagine my surprise when the same message was displayed 10/12/23. The van also smells of cigarette smoke. Other than those two items it is super convenient location and easy rental.BETTY JANE C.
love Lisa, she is always so professional and courteous.Easter S.
Took me almost two hours to get the truck. App is garbage! Wouldn't except pics, Wouldn't except credit card, took 40 min to get it done with the help over the phone. And then same problem returning it. When I went to take pics to show there was no damage it didn't let me finish after I took just one Pic. It just jumped to the end page and I couldn't go back. Once again I had to call uhaul and explain over the phone. Nightmare!Frank C.