The truck was parked front-facing in the parking spot, which made backing out somewhat difficult. Staff onsite was very helpful upon returning truck.
Megan O
Vans 76
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great customer service, dependable
Bessie FMy reservation kept getting changed then they charged my card for an extra day even though I returned my equipment early the day of the rental by 6pm and the guy was still there and we literally went in and spoke with him and he assured us not to worry. He would check it in in the morning. I then called customer service this morning because I seen in the app that it hasn’t been checked in yet and she called the locations and talked to some guy named Josh who said he had been busy but would get it checked in. She me I wouldn’t be charged for another day yet I was charged anyway! Don’t rent from U haul they will steal your money
Tracy KI had originally reserved a trailer by phone at your location at NW 15th and Quimby in Portland, but when I got there this morning I was told they have no trailers at that location. Nobody called me in advance to confirm my reservation. I was then directed to your location at NE MLK and Killingsworth. The person there was helpful and got me on my way, but he didn't properly secure the safety chains, which dragged on the ground for some distance before I discovered the problem and fixed the chains myself. Overall, apart from the reservation problem, the rental worked out well for me.
Randy WThe person who helped me at the drop off was most helpful in getting the trailer off the hitch. Thank you.!
David P