Unbelievable service! The gentleman that helped me rent it and return it was incredible! Service in this industry is typically rushed, in and out. Vans U-Hauk on MLK / 55th is the only place I’ll rent moving forward! Finally a rental place that is committed to your overall satisfaction! AND he wears On Clouds too!! 👍🙌💪💪💪💪💪
Stephen C
Vans 76
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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While the inside of the van was clean it smelled like an f-ing ashtray, which was disgusting. The outside the van was filthy. Though the gentleman who helped me was terrific.. unlike the original location where I had my reservation, 425 NE Broadway. When I got there, none of the employees could help me because they were never trained on how to rent a van! Seriously?! It screwed up my entire day. I did speak to someone on the phone and they said they would transfer my reservation to the self check in on the app but unfortunately that didn’t work so I had to go to a different location. Sadly this is not the first time I’ve had issues with renting from U-Haul. On many occasions, there have been very aggravating issues. From now on, I will rent from someone else.
Josef RLast rental had a filthy exterior, this time both inside and out was unacceptable. Dirt and dried mood on floors, back of van had dry dirt. It is obvious there is NO effort in renting even a marginally cleaned out vehicle. I rented same van last week and the mileage rate was .89. This week its 1.19. I called support, they were unable to tell me why, Asked another dealership, they had no idea. Asked the renting facility and they had no idea.
Guy GOutside of van was filthy, passenger side door looked as though someone had vomited out the window. I received the van with an empty fuel tank.
Guy GThe man working up front was super helpful to me today! I received excellent service!
Allison C