This was the filthiest UHaul location we have ever rented from. The man who helped us initially was pushy and in such a rush that we could barely look over the truck. We had to ask him to stop so we could look it over and take pictures of some pre-damage that wasn't already marked. There was a service light that kept coming on that made it difficult to take pictures of our mileage when we returned the truck. The parking lot was pitch black where we returned the truck and definitely not in a safe area of town. Asking folks to take pictures of a truck in a dark parking lot is ridiculous. The only thing that went "well" was the gentleman who was working in the gas station store when we returned the keys. The evening shift guy who took our keys was helpful and gave us clear information to be sure we did our checkout correctly. Kudos to him.Alisha L.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Portland, OR 97211
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- 4.0 Average Customer Rating
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Worker at the location was awesome to us very nice mood and able to provide us with quick explanations and recommend the best product for the job did not dally around had us out of there within minutes much appreciateddaniel M.
Quick, courteous, helpful. Tony was great! Who could ask for more?DANIEL M.
The employee who helped us today was super personable and greatTaylor B.