The rental associates were kind and straightforward as can be. My star review is not a reflection of how the people are, but of how the location appears, as requested by the questionnaire. The trailer was clean, yes, but I would not consider it to have been maintained. Only the tire balance is my critique for this rental. The body of the trailer was just fine; it’s rather difficult to fall into disrepair, but the wheels/tires must’ve had something invisibly wrong with them. They visibly seemed to be in good condition, no cracks and proper air pressure, but the ride down the road was bone shaking to say the least.
Tyler S
A And E Auto Repair Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pottsville, PA 17901
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing.
LuAnn BThere was nobody there to help or direct you. There was no parking for the rental truck, lot was full of junk cars and U-Haul trucks. Key drop was blocked by a pile of tires. I wasn’t able to put pictures in the app and it just closed out my rental. I tried to find someone to help me or answer questions about that part. Nobody on site.
Ed GBe open you close to early
Solomon HMan was grumpy and rude. I arrived at 10 am, he told me my reservation was for 11 and there was no truck. After I asked how will i know if the truck will be here at 11? All of a sudden, the truck was parked in the lot as it was when i pulled in the parking lot.
Lori P