The rear view mirrors were a little hard to adjust and the tow light/button had me a bit confused. I wasn't sure if I needed it on or off while driving. It wasn't slippery or wet so I thought it needed to be on. But I wasn't towing anything so I thought it needed to be off. Overall tho, the gentleman i spoke with on the phone was quick in his response time and very helpful and kind. For that, I'd give a 10/10!
April B
Blackjack of Rice Lake
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rice Lake, WI 54868
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Customer Reviews
- 3.0 Average Customer Rating
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truck was very dirty, poor cell service to use app
BRIAN WFix your APP! It took me 4 tech support calls and over an hour to complete my rental. Very poor app service.
ED RNo one on site to assist with pickup. I was forced to use the crappy U-Haul app to check myself out, and there was no WiFi and barely any cell service. Truck had 45 miles until empty when I picked it up, and I had to immediately search for a gas station. I was supposed to have a furniture hand truck with my rental and it was nowhere to be found
Harrison PWe did a drop off after hours and I called the after hours number- clearly labeled at the shed and the gentlemen was very pleasant to talk to and was quite helpful.
Shawn G