Trailer Rental & Towing in Richland, WA at Queensgate Storage
(U-Haul Neighborhood Dealer)

57 reviews

2373 Jericho Rd   Richland, WA 99352

(509) 392-5529

Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(509) 392-5529

2373 Jericho Rd
Richland, WA 99352

Services at this Location:

Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Richland, WA 99352

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

57 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

You can maintain the same level of professionalism that was my experience when I was there. Thank you so much. The truck was great as well.

WILTON C. 
Rating:
5.0

Fast and friendly service

Robert H. 
Rating:
5.0

Pretty easy process.

Rebecca A. 
Rating:
5.0

The app kept crashing and/or freezing when I was trying to complete the pick up process which was frustrating but other than that it was a pretty seamless experience.

ALICIA M. 
Rating:
5.0

very helpful attendant

PHILLIP S. 
Rating:
5.0

This location was amazingly friendly and helped return the truck super fast.

kenneth B. 
Rating:
5.0

The owner was very helpful and great to work with. Will definitely rent here again.

CURTIS C. 
Rating:
5.0

Asked for too many different phone numbers in the check-in process

Mike B. 
Rating:
5.0

Young woman from Queensgate storage that helped with the pickup and drop off was great. Super professional, knowledgeable and happy. She knew her stuff and also got us in and out fast on both the pickup and drop off.... Thanks..

CRAIG RUSSELL H. 
Rating:
5.0

Great location, friendly staff. Walked me thru equipment. Will definitely use again and recommended to anyone needing moving equipment.

Cheryl N. 
Rating:
5.0

Treat customer so kind friendly , nice and clean place. Me and my husband were satisfied with their service. Thanks ~~^^

JONG H. 
Rating:
5.0

Mobile. Check in did not go smoothly and took us about 45 minutes. Need to make it a little smoother. Part of the problem was the person we were chatting with would take 5 minutes to respond to each question

Jason Z. 
Rating:
5.0

Queensgate Stoage was wonderful, the process of renting from Uhaul sucked.... limitations on line for how long you can rent the truck, to lack of communications between Uhaul and the provider. Uhaul had my paperwork and online request all messed up and it the wonderful people at Queensgate Stoage to figure it all and treat me right!!! If there was another company to rent trucks from in my area,,,,,,

Vanessa G. 
Rating:
5.0

Let people know that the cost per mile is higher on the weekends.

RHONDA B. 
Rating:
2.0

Their computer was running incredibly sold, half way through I'm told there's practically no gas, and they didn't provide the supplies I ordered (hand truck, blankets), that I would have to go get them myself from another location and fuel the truck. On my way to pack I get a call from the drop off location telling me their lot is full and I'll have to drive 45 miles out of my way to turn the truck in. I called U Haul Corporate to file a complaint. The report went fine but I was never contacted after filing the complaint - I was told I would contacted within 72 hours. AWFUL experience with U Haul and a complete inconvenience.

Randall J. 
Rating:
3.0

I reserved and paid for 1 utility dolly and 1 appliance dolly. I only received utility dolly which was very frustrating and made moving difficult.

Devina R. 
Rating:
5.0

Well run operation. Staff was friendly and equipment was first class.

Peter C. 
Rating:
5.0

Cover the return time policies. I rushed to get the unit back when I actually had more time than I thought. (1 hour leeway)

Cody M. 
Rating:
5.0

It was all good

William R. 
Rating:
1.0

The prices were inconsistent. We were told 4 different prices and still ended up getting charged something different. The customer service was AWFUL and had little knowledge for us about where or how to pick up a truck. We were over charged for days we didn't even have the truck and our reservation was charged twice without us knowing. I will never use U-Haul again.

Caylin H. 
No reviews have been submitted for this location.

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