First time I rented from U-Haul in several decades. Excellent service and equipment.
Tim B
Dr Wash Plus LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, TX 77406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkReturn location was far from my house
Bernard CI could not get the app to upload pictures.
Kenneth VIt took 30 minutes to receive the truck keys despite completing reservation and pre check-in online. While waiting, they kept asking me why I didn’t use the mobile check in, what would I have done if they weren’t there, and walking off multiple times in the middle of completing my check in to help other customers. They said the servers were slow on weekends, which no problem there I understand, it was just an overall off-putting experience and felt like it took way longer than it should have.
Mason KBoth driver and passenger sides were dirty, muddy floor. When we were half way through putting our stuff in the box, the rain water started to come in and we had to scramble and move all our stuff out of the way --- lost 1 whole day.
MOHAMMADSAAD K