The agent was very nice very accommodating, and the equipment was clean.
Harold P
DB Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rigby, ID 83442
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Vehicle was dirty with very low fuel, no attendant. Had to call and wait 2 hrs for attend to arrive. She was very nice when she did arrive but no prior communication on where to get keys or how to hook up if we didn’t want to wait.
Lathan FThere was no one to see at the pickup location. Only spoke to a person on the phone. The truck that was given to me did NOT have tires suitable for Pacific Northwest driving for winter. Because of this and the laws of the states, I was forced to buy chains for a truck that was not my own, otherwise face a severe penalty if pulled over. The truck also threw a code on the braking system and when service was called, I was told that if I was on the side of the road broken down, it would be 12 hours before someone would be there. The brakes on the truck were bad and need maintenance however I was able to operate it only because of the years of driving experience I have.
David MMake sure the rental equipment is not located in a mud hole. I was in 4 low 4 wheel drive and I almost didn't make it out of the pick up location. I had to rock the truck back and forth several times to get out of the mud hole. I specifically asked for the trailer to not be located in a snow drift or a mud hole when I submitted my rental request and got my reservation. That was not the case when I arrived to pick up the rental trailer. Please be more on top of things next time.
BRIAN CI am so angry! This location was 20 miles out of my way! It was in the middle of a muddy, rutted potato field! UHaul will Never get my business again from the person who I rented the item from (not the person in Rigby, ID). This is Complete BS! There are four other places in town (Idaho Falls, ID) that I could have picked this up from!
Michael I