Trailer Rental & Towing in Rochester, NY at Vaegorstein Enterprises
Moving to or from Rochester, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Rochester NY 14611 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Rochester, NY
Cargo trailers in Rochester, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Vaegorstein Enterprises!
Utility trailers are perfect for towing large or oversize cargo in Rochester NY 14611. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Vaegorstein Enterprises provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Rochester, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Rochester, NY online today!
Trailer and Towing Supplies
nirmala T. on
A great experience!
Gary C. on
The pick-up location was good and the person overseeing the operation took time to visit with me while I picked up the truck. As for the online check-in process, it took way too long to get approved, so I don't recommend that process if you can avoid it.
MAry N. on
Customer service was exceptional. I was under stress due to last minute changes with size of truck and pick-up location. The associates working at this location were aware and treated me kindly and compassionately. Thank you both??
Bonnie T. on
Show up on time... I wanted for an hour and a half for my u haul truck. The manager was very unprofessional. I reserve my u haul for 10:00 and didn't receive it til 11:30. Never will I ever go to 747 west main street again 0 stars
MALASIA J. on
Great customer service
Siri C. on
Perhaps inform customer that they must bring their own lock. For someone who has never used U-Haul before, this information would be useful.
Kris T. on
Getting this large of a truck out of this location was tricky to say the least. The truck was muddy inside and I had to clean it prior to use. I actually got charged again at drop off to clean it because I couldn't get the truck clean enough.
JUSTIN P. on
I had a great experience, they were very kind and helpful.
Betty W. on
I am having trouble getting in touch with agent regarding getting final payment for returning truck called three left messages. I need help so I can no bank balance. Thank you.
Matthew D. on
The location was not great (combined with a seemingly-questionable insurance sales business), but that wasn't the issue with my experience in Rochester. I reserved a truck to help move my fiance from Ionia, NY, to live with me in NH. She was defending her PhD this day, and we were going to begin loading the uHaul so we could move her to NH ASAP where she started a new job on the following Monday. During my travel west on Tuesday, August 14th, I was unable to answer my phone for the confirmation call with uHaul. I received the text message, and called back the number listed. No mention was made of the inability for me to ensure a pick up at my preferred location (near the East View Mall), and not being from the area, the text message didn't make it clear that I would need to amend my plans. I arrived at the East View Mall location the next day, and there was no truck available. This is when I learned for the first time that my pick up was going to be 40 minutes away during a day that I had hoped would be focused on supporting my fiance during her thesis defense, and starting to pack up so she can be ready to start her new job in less than a week. Long-story short, we ended up missing part of her defense and lost a day of packing due to a lack of clear communication on behalf of uHaul. I have used uHaul in the past (including moving my own apartment the week prior), but this experience has left me disappointed. I would like to ask for some renumeration of our fees for this trip, as the overall experience was far from meeting our expectations. Thank you for your consideration in this case, and I hope future customers do not have the same experience I did. -Matt
Mark C. on
Very confusing as to where you might go to drop it off - a narrow 1-way street and a parking lot without any kind of sign. I picked it because ti was close to where I moved - but I would look a larger organization that is a dealer next time.
Harry K. on
The gentleman who runs this location was very nice and very helpful. All of the equipment at his location looked like new. We pre-registered on line and had the keys and on our way in 10 minutes. Thank you.
Mary P. on
I requested a pick up location outside the city near my location. The truck was reserved in the middle of the city, much less convenient and less safe neighborhood. This resulted in my mileage exceeding the allowed amount = additional fees.
Greg L. on
The location should be opened with personnel working on the day the UHaul is scheduled to be dropped off. This location did not have any personnel on duty on the day I dropped off the UHaul. This lead to unnecessary confusion.
Xenia D. on
The individual made errors which still remain on my statement. It shows I have rented Furniture dolly ($120), Appliance dolly ($12) and a Utility dolly ($10). So I was overcharged by $142. I suspect it was a glitch in the system which the Victor, NY locations experienced. They system just crashed after they tried to remove the items from the original request which they moved to Rochester because they didn't have the one way van available. Needless to say, I am still trying to resolve this!!
Kimberly H. on
The gentleman that assisted me was very kind, but extremely slow. They could work on their speediness being that I was their only client, had all of my information ready and it took almost 30 minutes to get the truck and then it didn't have the extras I had requested and paid for, which took another almost 10 minutes to get.
Ronald T. on
Very hard to tell this was the correct place to return the truck. One very small UHaul sign. No orange drop box for keys. No phone number visible. No instructions to use the online drop off. I admit we did not read the paperwork for instructions. My husband even refused to leave the truck here. We went to another UHaul dealer , the gentleman there said we had to go back and use the online check in. So we did and it was fine. Just not the standard uhaul dealership we are used to. But now that we know, we would use it again.
Kelly N. on
They took my husbands credit card and was going to charge it 337 dollars and the price on line was 252. I was supposed to get a hand truck and moving pads I got nothing but a truck with only an eighth of a tank of gas. When I called to complain later in the day. They said my reservation was canceled and they had no idea I had the truck. I could of kept their truck and no one would of known. Very unprofessional!
James B. on
The location I had to pick up the truck from was not the location I had chosen, and was out of my way. There were no “U-Haul” signs anywhere, so even finding the place was a nightmare. The person there took forever and did not know what he was doing, and I felt like my time was wasted.