Pretty sketchy yard. No one works there. Basicly driving into a truck yard with a couple uhauls at the back, all documents signed over the phone, random person shows up and hooks the trailer up.
Tyler T
2269360 Alberta Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockyview, AB T1X0K1
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Customer Reviews
- 2.5 Average Customer Rating
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Noone there for drop off abd no one answers phone. Difficult location
Isaac RFuck you uhaul. You sent me to 3 different locations because the first 2 either did not exist or has not been partners with you for years and you still sent me there. Fuck you for making it take 2:30 hours to drop it off and being such a pain in the fucking ass
Barry RLocation was difficult to find, no signage, no key dropbox, no persons present.
Dustin CThere was definitely a communication/ language barrier.the address was not clearly marked or the U-Haul sign it wasn’t clearly signed so you could find the location ..the yard in which you drove through to pick up the item was full of garbage nails tires and it was a very unkept yard and felt dangerous to go into.. And the trailer was not clean However, we had pre-booked in advance and took time off work so it was a necessary item to pick up regardless of all the problems that went on. When I spoke with Alberta head office on the phone , they were absolutely fantastic and made the transition better but this particular location and the location that I drove to originally to rebook was full of language, barriers, understanding, and communication problems . to pick up at this location we ran into extremely language, barrier communication and an understanding of how to conduct proper business. A guy pointed to another and made my brother in law follow him to the yard where he pointed at somebody else spoken his language, and then the other person spoke to my brother-in-law.. There were several people there did not speak English. I really appreciate office in Alberta and I really appreciated the head office in BC when I needed to deal with the drop off. And I’m referring to the people I spoke to on the phone. They were super helpful and super knowledgeable. And no language barrier Clean clear, lots and clear signage and communication with Locations that can speak English clearly and understand English clearly.
Richard P