Stering need adjustment, I had to constantly ajustement to the right and left while driving. I would do a long trip with it. The brakes also need adjustment.
Claude H
Town & Country
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Russell, ON K4R1E3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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A month in advance I went in person into Cornwall dealer to arrange for truck. I was without a vehicle so planned to accompany family member to Cornwall( 45 km commute) and get dropped at UHaul dealer there. Two days before, receive a call saying must pick up in Russell Ontario (25km away) and was told that pick up locations can change. I was inconvenienced to drive family member into work to have car, pick up 2nd driver, go grab UHaul in different location and return to house, then go back to Cornwall to pick up family member after work. Uhaul stated wouldn't charge for extra km to get truck, but what about the many extra km and gas spent on my borrowed vehicle due to this change of location. Very bad practice. Russel pick up location was very dirty, trash everywhere behind the counter and hard to think this is a place of business for an international company. Lot was so packed that couldn't even stand far enough back to get 26' truck picture within the required frame borders on the app you have to complete. Sadly there are few choices to rent large trucks for moving for 1 way rental.
Rick MIncredibly customer servuce oriented. Its 40 minutes from my house, but is definitely my new go to location.
Joshua Sservice was excellent
chantale rTown & Country helped us make a cross-country move go smoothly. Exceptional customer service.
Sue Y