I ordered a van but got a truck. I ordered a dolly and blankets but they had none of that. The truck ran well and everything got done. Except for the few workarounds which the counter clerk did his best to overcome including calling a nearby store and a former employee, everything went well.Larry C.
Tognottis Auto World
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Sacramento, CA 95821
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The person who checked me in basically just handed me the key without explaining the gas situation, confirm the mileage, nor did she do a walk around inspection. I asked her if we could do an inspection together and go over the truck detailing and documenting any imperfections with the vehicle. Her response was â€œGo ahead and note anything about the truck. Your can do that by yourself â€œ. Additionally, there were soda bottles and cans along with some other trash left in the door storage areas and a few beer cans under the two seats. The storage area was not swept out as well. Lastly, the front of the vehicle was very dirty and caked with dead insects including the windshield. Apparently, the procedures that are typically required by uHaul was not followed in either the check-in or check-out procedure.Charles D.
Maybe clean the U-Haul before giving it to the customer.Raymond M.
It was good, nothing to add.Jim B.
Phone app was not able to work properly neither during truck pickup nor during drop off. Not able to upload photos so was not able to continue pickup process with the app, plus truck was blocked by other trucks, so had to visit office and see clerk to get help. Phone app was not able to upload mileage photo during drop off. So as workaround had to use online site for drop off insteadAleksei B.