I think I may have left something in the back of the truck
Robert M
Plaza Sales & Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Charles, MO 63303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Accommodating for us
NEIL NIt's a tight site but works. I do wish they had checked to verify the lights were working.
MARK CProcess was difficult, no onsite representative, no ability to rent addl blankets etc. very clunky. Would not recommend, the electronic no contact process.
Jason SFirst off, the customer service agent at this pick up location was terrible, zero personality and barely said a word. When I asked him if the dolly that I had rented when I booked the truck was in the back, he questioned if I had rented one and then had to go hunt one day for me. Plus he didn’t wheel it to the truck for me, instead just handed it to me for me to do myself. Secondly, the parking in this lots is ridiculous. I had to duck around the rental units to be able to get the dolly into the back of the truck, slipped on mud behind the unit. I had no problem getting the vehicle out but trying to find a spot to park it after I brought it back was impossible. There was a tow truck in the middle of the parking lot and no empty spots to park it so had to park it in front of other vehicles. Thirdly, there was no odometer in the vehicle so had no idea how many miles I had put on the vehicle and when I questioned the place when I called the guy said he had no idea what to tell me. Plus when I told him the tire system light was on and if I should return it, he just said no, there was nothing he could do about it and I could call the maintenance number on the papers I would have received when I picked the unit up. I told him I never received any papers, just the key. And said oh well, just call the maintenance number!!??? I doubt I will ever rent from this place again or U-Haul even though it was the most convenient to move my university daughter.
Arlana K