The manager there is rude and ill-mannered. Yesterday I dropped off my truck two hours late, but I forgot to leave the keys, so I called the agency and they told me I could leave them today. He called me, extremely rude and yelling, demanding the keys right then and there, even though the agency had already told me I could bring them when I finished work. They shouldn't employ aggressive people like this.
Nicole H
Plaza Sales & Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Charles, MO 63303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The van was so disgustingly dirty. The
TIFFANY IDidn’t communicate effectively. Wasn’t helpful
LATOYA GThe site is a bit challenging to enter, but, overall this was a good experience.
Bradley SDrop off location charged a $25 cleaning fee for an absolutely clean/spotless vehicle upon return. Drop off location dimly lit. No readily visible key drop off box for after hours returns. Rude staff when contacted by them for location of keys which were secured in the vehicle.
Carl D