I booked reservation for 20 ft truck weeks ago and confirmed with customer service day before but my reservation was cancelled at 10:15am while I was trying to pick up because they didn’t have the 20ft truck. I had to wait in line for hour to get a bigger 26 ft I didn’t need. And this made my movers wait causing me to pay $100 extra for movers and $50 extra for truck! Jodi said I was not assigned a truck even though my app and Uhaul said I was assigned.
Chris H
Potranco Commissary
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78253
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Outstanding customer service. Seamless process and would gladly use this location again.
DENITRIA MI had a very good experience renting from this location. The gentleman was very nice and helpful. I would recommend him to others.
DANIEL KI return the vehicle as I got it.As I only drove it for 43 miles but had to put almost 9 gallons of fuel to make it full, I did post it on the pics that I received at 7/8 tank. Thats like if it doing 4 miles per galon, recommended only because theyclose later than most other uhaul rental places, only because of that.
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HARRY V