I was told I could drop the trailer at 8PM like I scheduled. The employee said it can throw your back out so if I wanted to wait until 9AM monday to return it, I wouldn't be charged.... I decided to return it at 8PM like I scheduled... but when I pulled up to drop the trailer there was nowhere to drop it.... the entire driveway was blocked by several trucks, and I contemplated dropping it a block up, but feared unhooking it on the hill would lead to it rolling back into the other parked cars, so I had to drive back home and park a few blocks away where I could find a big enough spot to fit.... then had to cancel my morning meeting to accomodate getting the trailer back.... had he just told me it would have to be returned the next day - that would have been fine and I could have moved my schedule around - but to say I could drop it if I wanted, and then obviously have nowhere to drop it after they closed and moved all the trucks to completely block every inch of the property was extremely frustrating as it wasted an hour+ of my day after moving all day...
CONNER S
Adams Ave Moving Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Diego, CA 92116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent service and easy to drive brand new van
Sally SWould be nice if the tank of gas was full at pick up. But otherwise very smooth and quick. Great job.
Shalom RExcellent experience with U-Haul! The truck was clean, easy to drive, and ready on time. The staff was professional, helpful, and made the whole rental process smooth and stress-free. Great prices and great customer service. I would definitely rent from them again and highly recommend them to anyone moving or needing a truck!
Davidson ATaillights did not work had to keep extra time to use during day
Michelle D