Easy and best customer serviceTEMESGEN A.
Rouge Valley Box Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Scarborough, ON M1B5R7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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I forgot a 12inch by 18 inch piece of wood in the trailer when I dropped it off at night. And what do I get first thing in the morningâ€¦..a credit card notification that I was charged a $15.00 plus tax cleaning charge. WE LIVE IN A VERY UNFAIR WORLD it's not the money thing ITS THE PRINCIPALSALVATORE D.
They NEVER answer phone calls EVER!! Called from different numbers all morning over and over again and no answer. Arrived at 1:05 and door was closed with sign that said on lunch 1:30-2:30 but it wasn't even 1:30. And there were numerous people waiting to get service. When trying to get refund from amount that was held, I was getting the run around, if oh you might get it from uhaul, they take it from our account, then e transfer to you and blah blah, but when returned online it said go to location for refund. After arguing non stop I finally got my cash refund. (They had a bag with store cash for refunds and change, it only had 15$ in it, the remaining came out of one of the workers in the auto shops pocket). It's never customers first. My first time there I had a bad experience, this time was no better. This location is close to my house as to why I've gone, but NEVER AGAINTommy P.
Placed my order online and everything was smooth there using my visa debit. Went to the shop to pick the truck up and was told if I use my visa debit it's an extra $200 verses $0 on my credit card. There should be some consistency here to avoid frustration. I placed my order with visa debit as I didn't wanna use my credit card â€¦â€¦.nope I had to use the credit card in the end. Getting the truck it was dusty with some, what looked to be coffee, splattered on the ceiling.Melissa S.
The trailer at low speed in the city shakes and wobbles a lot, but not bad on hwy.Teddy T.