I identified that the trailer was dirty when self-checking out the trailer. When self-returning the trailer, I also identified it was dirty but was given a $15 cleaning fee which I disputed with the teller at this rental location. He said the cleaning fee would be removed which it obviously wasn't on my final bill. I won't be going to this location in the future, and recommend other people to avoid it as well.
Anuraag B
Rouge Valley Box Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1B5R7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great place to uhall rentals. Bery great customer service
SIVANESAN KThe U-Haul app assigned me to this location to pick up a truck, but when I arrived the staff initially said they didn’t even have the truck that was reserved for me. I had to call customer service to sort it out. After the call, they suddenly said the truck was available. Another major issue was the condition of the yard. It was covered in black ice and looked like it hadn’t been cleared all winter. It was extremely unsafe—my friend slipped twice while we were there. Overall, the experience was frustrating and the location felt poorly maintained and unsafe. I would not recommend this place to anyone.
ALPHONSES UThe lot there where u park trucks has to much dirt and uneven ground
CARRIE STruck was in a very muddy parking lot
ARTHUR W