We had to wait almost an hour to pick up our reservation because the attendant could not get the laptop to cooperate; this is unacceptable considering I already paid and very little fuel. We did receive a credit for no fuel.
Ruth G
McKinney's Surplus Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seguin, TX 78155
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I dropped it off on a Sunday so I didn’t really see anyone, but it was easy to see where the lockbox drop was. The only issue there was a lot of water in the parking lot.
Stephanie RThe owner of this place is the best and very nice
JOHN WI was incorrectly charged $25 for a cleaning fee. I contacted customer service and was able to provide pictures with time stamps that the truck was clean upon return and was issued a refund. One thing of note, I dropped the truck off on Tuesday 5/26, but the customer service rep said it was not marked as checked in until Wednesday 5/27. I thought that was odd.
Christopher KI swept the box and made sure the cab was clean. The charged me $25 and said they had to clean it. I called 4 times to ask what I missed, they never answered the phone. I left a message asking them to please call me back and tell me what I missed. They never called me back. Zero integrity from this location. I will NEVER use them again!!!!! Period!!!!
Marce S