The gentlemen told me to just back into the fenced area and "drop it off". I explained that I couldn't lift it off the ball, due to a back surgery, but he came out to do it. Not happy about the $15 cleaning charge. I called and asked why I was charged and he said "you didn't sweep it out". I recall there being very little if any debris in the back of the 12x6. Feels like just another attempt to squeeze money out of a customer.
BRET B
McKinney's Surplus Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seguin, TX 78155
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Customer Reviews
- 4.5 Average Customer Rating
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The guy at this location lied about where I returned the fuel, charging me a fuel fee, and sent in the wrong picture of a dirt pile and charged me a cleaning fee. I Completely swept the back and wiped down the cab. Either he checked out the wrong truck or he was trying to be malicious
ERROL PNot a thing. It was a great experience.
Steve LVery courteous service.
Doug EWas charged a cleaning fee although trailer wasn’t dirty. If anything loss leaves it’s an open trailer.
Stephen B