If a reservation made is, it should be honored. I got a call the day before saying the truck I reserved would not be available. The offer was for a smaller truck, which I would have reserved had a smaller size been sufficient. I had to ask if they could have another U-Haul down the street provide one. They called me back and said yes. Moving is stressful enough, this was unnecessary stress.
Teresa R
E T Rentals and Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seguin, TX 78155
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkI rated everything is ok, but I called last week to inform you that I am not that person. This is the first time I receive emails addressed to sifuentessroberto, but my email is similar sifuentess.. I also work with customer service and I understand this could be an issue with your email server.
ROBERTO SUpon arrival found out my 10 ft truck was not available. Got "Free" Upgrade on bigger truck I felt uncomfortable driving. Transmission seemed off,and A/C had problems in 98 degree weather.
Benny VEverything was great!!!
Raul CService was great!
Grant B