Excellent customer service the pickup process was quick and the same with the drop off. Have rented trucks from several locations this was definitely my best experience and will be where I plan on doing my future rentals through.Richard W.
Trailer Rental & Towing in Somersworth, NH at Somersworth Storage LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Somersworth, NH 03878
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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No complaints. Everything went off without a hitch. Super easy. Would definelty use somersworth storage again.JESSICA B.
As an infrequent renter, I appreciated the ease of using the website for preliminary rental information and the great in-person support at the rental site.Robert P.
To have clearer directions on what to do when dropping equipment.Lawrence C.
the woman was awesome....Joseph P.
Was very appreciative of the help I received post co tract from UHaul, to get the proper rate! Thank you very much!Joseph S.
The location was fine, but the experience was not. Vans seem to be in high demand at the moment. I was able to get the rental but not at my preferred location. Somersworth was at the other end of town. I had my rental to end by 5:00 and I received an email that it was changed to 4:00 With traffic and stopping to fill my tank I arrived at the location to turn my vehicle in at 4:35. The location called me numerous times asking when I would be back at the location making me feel more stressed and rushed to get back to the location. When I finally arrived, it was very uncomfortable. The keys were grabbed and it the transaction was fast. I do no think I will be renting from this location or Uhaul for a while. The van was not even cleaned or wiped down after my use.Kaitlyn G.
Nothing I can think of. Everything was ready & we were on the road in 15 mins. THANKS.Wayne G.
I was not told that I only had 1 hour to pick up my reservation. We arrived on site and tried to follow the prompts and change the reservations but it didn't work and we sat on hold for 45 minutes and then discovered the key was in the lock box unlocked so we took it along with a dolly (which we had reserved). I received an email that my reservation was canceled I immediately called to let them know I did get the truck I reserved. She then accused me of stealing the truck. I found her to be very unfriendly... I feel the reservation process should be easier and explained better. When I reserved the truck I picked Biddeford for pick up location and then the reservation was emailed it said Somersworth, NH (over 1 hr away)... all in all not an easy or enjoyable experience.Kimberly W.
Very impressed with this place. All the girls in the office are awesome, and the whole place is impressively clean.James L.
Online access was not workingChristopher J.
The odometer is not right on the truck I was over charged for mileage i am not happy at all I went not even 200 miles and was charged for almost 300 not a happy customer at all.Amanda F.
Nothing to be improved. Everything went smooth and very well done ??PAUL G.
Have cold water when i get there. ??????Ricardo U.
Way too expensiveSarah F.
The associate was very helpful!Richard M.
Having to upload the license took way too much time it should have been done when it the truck was reserved. All in all I was there for much longer than was necessaryKelly J.
Great people to work with. Even under these circumstances we are dealing with under COVID 19.michelle L.
The representative for UHAUL was excellent. Very helpful and accommodating. I would definitely go back and rent again.Andrew C.
They young lady that assisted me was professional and very helpful. The site/office area if clean, bright and very welcoming!Patricia R.
When I reserved truck they messed up my reservation and then it says in big words on side of truck rent for 19.95 a day plus mileage they charged me an extra 50 dollars for just rentalsTrinity V.
Place sucks they have no clue what there doing ! I'd rather strap shit to my car then ever deal with these scam artist EVER AGAIN . I'll make sure it's know how terrible U-Haul is and customer service bu ch of bullshit . Better hope I'm refunded the money you took off $300 or here I come corporate.Ryan H.
At first I was â€œGuaranteedâ€ a truck at my local location for 8am. Then my appointment to get the truck was switched to a new location for 830. I arrive at 8:15 and the Uhaul place didn't even open until 9. I wait until 9 (because the Uhaul app and website wasn't working for â€œexpress checkoutâ€. I go inside and the Uhaul places internet wasn't working .... fast forward until 9:57 after suggesting I use a paper contract rather than the electronic and I finally left Uhaul with a truck meanwhile all my helpers had been waiting since 8.Anthony F.
more different types of vehicles availableAlan B.
The woman who took my order could not have been nicer and easier to work with. She was very customer oriented and our experience was just great.Pamela D.