Good location for me. Truck seemed well maintained and clean. A hassle to check in truck on my smart phone after returning.JON HOWARD K.
Trailer Rental & Towing in Spokane, WA at Palouse Move & Shine
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Spokane, WA 99223
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Had a 10:00am reservation I made the week before! Was called a half hour before pickup that it wouldn't be available until 12:30pm. Also was charged $8.00 extra for insurance I had declined when I made the reservation.Michael J.
Cab was dirty. Showed the oil needs to be changed. The young lady that waited on me was very pleasant and knowledgeable.THOMAS S.
Thank you so much!CRYSTAL DAWN K.
After driving the truck I found out that their was a water leak coming in the cab through the seat belt shoulder harness also found that I had water that came in the back right part of the truck that was leaking water as well.Jeffery W.
Great, friendly service.THERESA S.
You are pretty rite on. My experience was very good. I rented from dif location and can't say the sameMary J.
Help this location stay nearby when they have to move off property (it was sold, and building is being torn down).JOAN ELIZABETH S.
Great serviceScott B.
Agent very helpful and friendly.Stuart D.
Very helpful and accommodating. Thank you for this simple rental!Gina B.
Vehicle pick up schedule for 8am and the store clerk showed up to work 10 minutes after 8.Marcus H.
This was the best experience I've had with Uhaul and I've been using them for 10+ years. Definitely would recommend this location to anyone, they were awesome to work with.RANDY JAMES H.
Figure out how you can gas up returns at reasonable prices to alleviate busy movers time. All in all, a very good experience at this location.FRANCIS C.
The padlock that came with the truck when I picked it up confused the staff at the drop-off location - according to them, padlocks and combination locks don't come standard on the trucks. The matter was resolved quickly and without incident, but ensuring protection measures are consistent across different locations would mitigate future confusion.David A.
As of this typing I still never received my final statement/receipt of what was charged to my account. I dropped off the truck at about 2:15 & was told that she was finishing another order and that within 30 minutes she would mark that the truck was returned and I would get my receipt.. via email or text..STEPHANIE P.
People were nice, truck was fine although it had a tire pressure warning light on. My issue was with the disorganization and computer problems the staff seemed to have. I had to give them my credit card number 3 times-each time they repeated it back out loud-seems like there could be a safer more private way to do that. I asked on the phone and in person what the approximate cost would be-due to the disorganization not only did they never tell me, but I hung up the phone/left the office having not asked them again so not knowing what the charges might be (ie rental is 19.95 and 1.29 per mile etc) My husband said he was about to call and make sure I was okay it had taken so long. Again, the staff was nice but it was not a great experience overall.KELLY ANN G.
Both upon arrival and drop off the app for mobile pick up did not work. We had to wait 20 minutes each time for the app to work. The gentlemen that was living in the motorbike behind the building was minorly helpful as he was in a bathrobe and offered to manually check us in (â€œif it doesn't eventually workâ€)after I informed him the app wasn't working. Unless it's winter and we don't want to go down the hill we probably won't use this location again.Collin V.
I booked the truck online several days prior. When I got to the store, the truck I rented had already been rented to someone else. They had another truck available, but that was listed as "out of service" due to a repair. I waited around for 30 minutes while they worked it out. I am a senior & nobody at the store was wearing a mask per the statewide mandate. I felt unsafe the entire time. The windshield was filthy. Fortunately, it cleaned off easily with the windshield washer. I am very disappointed at the service I received. Your processes need to be improved.MICHAEL K.
I have rented UHaul trucks in so many states over the years and this was perhaps the best experience I have ever had. The process was quick and easy, affordable and Rhonda was very friendly, helpful and accommodating. I'd recommend the Palouse UHaul to anyone!JULIE GAIL L.
Dealt with them two times and each time was a great transaction. Thank you!!David M.
Super-easy! In and out in under 5 minutes. Best U-haul experience I have ever had.David M.
The national computer was not performing we had a delay of at least 30 minutes trying to check out a trailer. The agent was very polite and handled the problem as best as she could.BARRY C.
I was not treated right.WILMOT M.
Will rent from this location on our next move. They were very accommodating!Jeffrey H.