It’s inside of a grocery store with assistance at the stores customer service counter. There wasn’t any advertisement outside for public advertising nor a sign indicating the UHaul Brand inside or inside. The Call Back phone number directs to the ( un named ) grocery store. Took a while to find. There only one U Haul trunk parked on the other side of the grocery store parking lot. Not easy to navigate. The Customer Service Clerk was not familiar with the check in process and had to ask for assistance three different times. Could be smoother.
Jose A
County Market 228
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springfield, IL 62704
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Apparently the u-haul servers/computers were down, so it took a long time to check in to get the truck. Of course.
Brenton SMade my move much easier
Theresa RBetter directions where to drop off keys.
Mitchel EGentlemen kept saying they couldn't help me because they just take the keys. I had to call another UHaul location for help and that location was a big help. The interaction was stressful and took a long time.
Linda S