Everything was perfect!
Chris Parsons
Esso Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St. Catharines, ON L2S2C8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The extra equipment that I paid was not inside the truck when I picked up the truck for my moving. Moreover, I received a call from someone from U-Haul (6 months latter) asking me if I still have the extra equipment that was never delivered!
Juan Fernando Baeza MadridTruck was full of dirt, blankets which are supposed to be zipped up were scattered around the back of truck, person at desk could not tell me original gas level when I returned vehicle (due to computer system being down) which caused me to incur an additional $80 in gas charge, customer service provided poor advice on how to handle the issue which caused me to make trips back and forth to the location. Overall, a very poor experience, I will not use UHAUL again and will advise friends/family the same.
Derek VoiceComplete inspection of truck and record fuel level with each pick up and drop off be honest and respectful to u haul customers.
Zienb KhairyThrough no fault of the location or the attendant, this I was the worst experience I’ve ever had with uhaul. The system could not find my reservation. Confirmation emails and texts were not being delivered to my contact for 24 hours, so we could not even check in ourselves. I was hung up on by customer service after being spoken to very rudely by your agent. I spent 3 hours in total trying to get my truck. If your system cannot handle same day bookings, you should not allow them. The only reason it worked out was because of the efforts of the attendant at the Esso. I would not recommend uhaul as a company to anyone again.
aisha ahmed