the guy was excellent to deal with and support
MICHAEL L
Strathroy Motor Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Strathroy, ON N7G3H6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The clerk was very helpful and polite.
RAYMOND WThe gas not being full on pick up is scammy, uhaul always wins on that.
COURTNEY PThere were problems with the UHaul computer system during the reservation booking process, the pickup process and the closing process. Even though the truck was open for the day there were problems booking the hours when the rental was to take place. Picking up the truck took 28 minutes and the staffer was kicked out of the system twice before he was able to complete the transaction. He was unable to print out a paper copy for several attempts of the final transaction on closing. Either he was underqualified or the UHaul computer system is woefully inadequate. In each case, the computer system was hopelessly slow and seemed to grind on before moving to the next step. I also question why using the insurance that is available through VISA is not allowed and don't for a second believe that this is true. I plan on following up on this with VISA. Overall, less than a positive experience to the point where I will probably look into other companies in the future.
GARY AI was charged for two days and when I called and asked why I was told I would receive a call back. I did not. Nor have I received a credit for the extra day that I did not have the truck.
TERRI D