Friendly help, very simple return just parked the Uhaul dropped keys in box with invoice issued to me at the pickup location.Travis M.
Trailer Rental & Towing in Summerton, SC at Lawsons Service Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Summerton, SC 29148
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The owner happened to be around when i pulledcin and he personally helped unhook the trailer. I was verry appreciative of his help. The self checkout was a little difficult because of phone service but the powner took care of me.marion G.
Truck cab was dirtyBrenda R.
Shop should be open when hours say and equipment should be checked better.Michael N.
Overall the pickup location was fine. The person who helped me was friendly. I arrived a little early for my pickup time and they hadn't arrived yet but was there by my pickup time. The trailer itself was in good condition but it was dirty on the inside, dirt,sand, and pieces of paper, and even had metal scraps (bolts and nuts, a half broken open ended wrench, etc) sitting in the bed that I had to sweep out. Not a big deal but it was not in a "ready to go" condition.Thomas G.
Make sure the equipment is maintainedTakanobu T.
They were late the truck was filthy, damaged. The office was dirty the agent made me feel like we were a inconvenience. Truck was parked in the mud and he was offended that I asked him to bring the truck to the lot.Charles M.
The online and phone service was the worst. I am very disappointed in uhaul. There roadside assistance miss directed the repair team and cost me 5 hours of being stuck on the side of the road. Not sure i will ever use U-Haul again. The individual locations where great but when you need to deal with someone on the phone nationwide its miserable.Jeff P.
This is where I dropped off the trailer. The man just let me drop it on the side of the road and said I was good. No paperwork or receipt or anything. It was hours later before it was reported returnedJames T.
The cab of the truck was filthy and stunk, I rented the truck to travel from South Carolina to Massachusetts, I cleaned the cab with bleach and water to remove sticky substances and other unknown stuff. I am not a germafobe but have some standards. The gas tank had a estimated 5 miles remaining in the gas tank. I did not receive all of the items I had reserved for the move.Peter P.
Truck was filthy dirty inside and out. Look like whoever had it previously went mud divingDestiny J.
Make your website better and the 1-800-U-Haul number rings to a different company, not to U-HaulKenneth P.
local man does right by peopleharvey P.
Very helpful staff. Helped us unhook the trailer. Don't recommend for truck drop-off because their key box is broken. If you do, rec taping a video and for sure syncing/sharing location at the time you drop off the truck. We dropped off a trailer later when staff was present - unsure if they marked it as returned or not bc we got a message almost 2 months later that the trailer had not been returned...JOHN Z.
Lawson's key drop off box is broken. You have to check out online while at that location with your cell phone so you're not liable if key/vehicle is stolen.JOHN Z.
The gentleman was nice at the pick up site but the tow dolly wasn't working and we ended up getting used. The recorded miles on the truck on the paper work were not what we had when we started driving the truck. I have pictures. 200 miles less the stated. The tow dolly pulled to the left. The gas was 1/4 not 3/4 like it was supposed to be. They gave me 2 extra days on the phone from 1800 uhaul but I was still charged an extra day even though I brought the truck back 2 days earlier. My paper work stated it was due morning of August 25th we returned it at 3 pm on August 23rd.Rachel I.
Dirty, unkept location. Personnel dirty mechanics.Douglas E.
The location was not bad. The issue that I experienced was that they didn't have all the equipment that we needed onsite. We had to drive 7.7 miles to another location to pick up a dolly that we needed. Then when we arrived to the second location, they did not have a dolly either. So we were sent 23.6 miles to another location to pick up a dolly. After we picked up the dolly, we had to drive back 19.5 miles. This process took 3 hrs. We called to complain to customer service, the only thing they offered was a $50 credit. The total rental was $270. That was like a slap in the face. We did not have unlimited mileage, but customer service told us that they would provide us with unlimited mileage due to the fact that we had to drive to other locations. At the end of it all, we were charged an over mileage fee of $33. This is a terrible business operation. U-Haul needs to do better.Antione W.
I have used uhaul often, but this time was bad. The uhaul was infested with fire ants. When I notified the person in the office I would like a different truck he just spray some gas on them, and told me I was good to go. There were still so many ants and the truck was really dirty. I bought some bug spray and had to clean the truck myself, because I don't like to drive in filt. It took me an hour to clean. I would not recommend this location to others.ZEESHAN K.
Very Clean truckRalph B A.
Was late and mad I call No paperwork call if you want an earfullguy C.
recalculate my rental and send me my refund!!!Mary B.
Owner not there waited at least 30 minutes for him to get back, then computer loading problems. Wasn't efficient in expecting me and I used express checkout.Susan M.
Not applicable, due to off hours drop offJAMES H.
A small location but was very helpful.WILLIAM G.