Very helpful and a pleasure to work with.
BRIAN L
Tetos Car Toys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sunnyside, WA 98944
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The “office” is a rundown car stereo shop. The trailers are in a grass field. The trailer itself only had a single turn signal on one side and the rest of the lights didn’t work: however, I did not realize this until three hours into a seven hour drive because somebody behind me told me so. The person I picked it up from did not check to see if a single light worked. Also, one tire was extremely low, which was not tended to at the dealer and I had to add air before embarking on my drive. Definitely not impressed and I’ve rented multiple trailers and haulers before, never having an issue.
Cherie FWhoever is in charge of customer service for Uhaul should be fired. I made the reservation on the website and it was all confirmed to pick up the tow dolly in Toppenish and drop it off in Auburn. But when i called the Toppenish location i had to leave a message. I called them back three times and left two messages and no one returned my call to confirm that the equipment was there and that they needed for the mandatory inspection. I had to call the national number and got the reservation changed to pick up the dolly in Sunnyside. When i picked up the dolly the person who checked it out told me i could return it at any location in auburn. Fast forward 560 miles of towing my nieces disabled car and I arrive in Auburn to return the dolly. I called the Auburn U haul location at 423 Auburn Ave and told them that I was returning a rented dolly and needed to know what time their location closed. But when I arrived at the location a man came out and told me that the location didn't accept dollys and that I would need to go someplace else. I let him know that this was one more example of uhaul's poor service and he said, "Yeah, i hate you too. This is a car dealership and i only have it here as a favor to someone." So, I called the national number to find out where i could return the dolly and when they looked up the reservation they said I was supposed to return it to a location in Seattle. i explained that while i live in Seattle, the reservation i made on the uhaul website was for the drop off location to be in Auburn. As i was on the phone with the national office, a man named Mike came up to my truck and introduced himself as the general manager of that uhaul location. He was polite and helpful. A far cry from the other employee who approached me initially. I returned the dolly at the 277th location and the woman there was very helpful. Uhaul has a lot of work to do to improve their website reservation system as do the branch locations I mentioned.
Peter CFriendly and very helpful.
SYLVIA GThank you
Isaias G