Failed to call me when the truck I reserved did not get returned in time, even though myself and the other person with that truck were the only two people on the schedule that day. Thankfully they had a truck that was close enough (surprising, they had 2 little trailers and that was it). Had to wait in a completely unheated office on a -20 morning while the employee called u haul customer support to get permission to give me the only truck he had. All in all, I was forced to go here instead of my usual locations and I will be sure to avoid it in the future
Philip C
Lake Land Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sylvan Lake, AB T4S1P4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Being as though this site just started, they do not have much inventory. I am sure this will change with time.
Terry SThe manager at this location is absolutely disgusting and my interaction with him was horrible especially the verbiage he used on the phone while sitting beside my wife
Anthony LThe back right tail lights/brake/signal lights were burnt out. The uhaul employee didn’t ask the right questions to realize we were moving out of town and book us the proper truck rental. We had to drive back to return it, which cost us more in mileage and gas. The small office had five + bags of old garbage sitting in there and smelt disgusting, I had to cover my nose as we waited when booking and try not to gag.
Julia KPlease please PLEASE phone your customers if they are late for their pick up time before you cancel the truck. I simply got the time wrong but an easy phone call would have saved me so much stress. I got lucky that someone else returned their truck as I was still looking for one, but this could have easily been avoided by phoning me when I'm late
Matthew D