Trailer was muddy on outside had to mopout inside
Patrick S.
Trailer Rental & Towing in Temple, TX at New Pools Tires and Rims
(U-Haul Neighborhood Dealer)
4515 S General Bruce Dr
Temple,
TX
76502
Contact Us
4515 S General Bruce DrTemple, TX 76502
Services at this Location:
Location Hours
- Mon-Sat: 9 am - 6 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Temple, TX 76502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Great Customer Service !! Made my experience in renting a Uhaul very easy !! Very Friendly and kind.
Dorothy T.- Rating:
- 1.0
The computer was lagging so I got a late start to begin with and I got charged for a extra day when I was just using the same time it took to actually GET the trailer and they had a new employee running the store by himself??? Worst service ever $20 a day my ass.
sonya B.- Rating:
- 3.0
How can you change me for extra miles when I only went to temple. The truck was clean. I left a bottle on the cup holder and my my charger. And that is an extra 30.00 charge. Unexceptionable.
Robert G.- Rating:
- 1.0
Call location and was told to drop trailer off and they would check it in the same day I picked it up. Now I'm being billed for an extra day. I will not pay this as I did drop off trailer as I was instructed to do .
Steve S.- Rating:
- 1.0
Horrible location. Owner / manager should be loose the ability to rent trailers.
Stephen C.- Rating:
- 5.0
Great job, very friendly
Lorenzo W.- Rating:
- 1.0
Owner was unaware of what equipment he had on site, all of it was dirty and in poor condition. Reserved a motorcycle trailer, was told it was stolen and given a ramp trailer. When returning the equipment was made to pay an upgrade fee, even though I had reserved a motorcycle trailer that was not there. I will not go back to this location and will tell everyone else to avoid it as well.
Martin S.- Rating:
- 5.0
Quick and easy. The only thing I didn't like is he took a picture of my license to upload it to the system. Hopefully it's not saved to his phone.
Marissa M.- Rating:
- 5.0
Excellent and efficient service!
Troy G.- Rating:
- 5.0
The uhaul center for south temple did not even offer to find our need...I guess they have too much business...this location will get our business again
Francis Y.- Rating:
- 2.0
Was not there during hours of operation.
IAN P.- Rating:
- 3.0
Be prepared to wait. Called in advance, arrived, and waited for a long while. This location is extremely clustered. Compared to other locations within the city, this one is very outdated. Although I told the attendant that I had already had checked in online and did everything to reduced contact, still had to give up my i'd and credit card.
David G.- Rating:
- 5.0
Excellent services and will definitely use this location again
catherine D.- Rating:
- 2.0
I had to hook the trailer up by myself as it was just a few minutes after closing and no one was there. The trailer was parked on an unlevel surface which made it very difficult for one person to hook up and likewise to unhook when I dropped it off
tom R.- Rating:
- 1.0
I did a pre arrival checkout on line. The people at the U Haul had no clue what that meant and I gad to do it again at the store. They did not offer a receipt upon return and I had to ask twice.
James L.- Rating:
- 1.0
Store smells terrible, help took forever, guys inside were very greedy trying to get cash any way possible and making me add cash to help lift the trailer to my truck which was 25.00 dollars. Very rude and was not happy about giving them 25 extra.
joseph F.- Rating:
- 5.0
good customer service
noel O.- Rating:
- 5.0
we were extremely pleased with the location for our pickup and the customer service at this location, although we were not all pleased with the scheduling of our pickup. We had driven all the way from Huntsville Alabama and if I had not called we would not have had a truck to rent. I had made a reservation 2 weeks in advance. Someone should have contacted us earlier and let us know the location and time of our pickup. To drive 12 hours and find out that you may not be able to rent a vehicle to return at the time you need to is unacceptable.
anthony H.- Rating:
- 1.0
Went to four different places to drop it off.
debbie C.- Rating:
- 1.0
New pools tires and rims gave me a trailer with lights that did not work, blamed my brand new vehicle, wouldn't listen to me, and refused to give me a different trailer until my boyfriend showed up and I called uhaul. Very rude and didn't want to fix the problem. They tried to get me to leave with a “broken†trailer and then didn't want to give me new paperwork for the trailer I ended up renting. Horrible experience, I will never do business with them again.
emily K.- Rating:
- 3.0
Location was also a garage. Very disorganized and could use training on how to use the system. The gentleman was nice, but spoke very broken English. Also, the pick up location didn't verify that the AC didn't work in the vehicle which caused me to have to drive from TX to NC in the summer with no AC.
Rex A.- Rating:
- 5.0
This U-HAUL location provides excellent customer service and definitely values their customers. I definitely recommend them to anyone who needs moving equipment or supplies.
Theodore H.- Rating:
- 5.0
The drop of location was closed for the day. We dropped the trailer in a lot by the other trailers. Received a confirmation email on Monday so all was good.
pamela C.- Rating:
- 2.0
Owner never explained to us the cost for leaving our trailer with his location. We were supposed to return to our home state but unforseen circumstances meant we had to drop elsewhere. He just said sure I can take it. We were than emailed a bill for an extra 300 dollars. What the hell uhaul. Not sure I will be using uhaul for the rest of my move.
Gina S.