Location got changed on pickup day from Roanoke to this spot, which was not very convenient, but not terrible. The guy and gal that handled the transaction were great and so was the truck. The truck got bumped to the next size due to availability but no extra charge to me. They also included the extra mileage to this location at no charge. No complaints from me just glad to get the truck.
ROBERT A
Thaxton Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thaxton, VA 24174
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck had not been swept out upon pickup. We had to drive out of Roanoke to pick up when we ordered one in Roanoke. This took time out of our moving. Yes we were offered that mileage coverage back to Roanoke. Took us an hour round trip in our own vehicle plus our gas to retrieve the truck.
ronnie bDropping off the U-Haul at Thaxton Market was a breeze! The in-person turn-in process was quick and seamless, with friendly and efficient service. I was in and out without any hassle, making the entire rental experience smooth from start to finish. Highly recommend this location for easy truck rentals and returns.
Richard REasy return the agent who checked me in was nice and kind
Jacob RNothing
Blair M