No one answered at the gate and it’s down a random road that’s very narrow and residential rural. No place to turn around easily and a lot of standing water and mud in the ditch that you could get stuck in. We had to leave the uhaul at the gate and contact the main customer service line. Sat around and waited for almost an hour.
DYLAN N
Olaya Inc Used Tire Warehouse
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tomball, TX 77375
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Muddy, dirty, never again! Gentleman who helped was really nice and helpful! Too bad the location was so bad!
Richard PThe location is a little hide and at the end of a road, but staff was great and helpful. It didn’t took long to pick up the unit. The unit worked beautiful and was pretty spacious. The drive from Houston to Dallas was smooth.
Pablo GTook them several days to even return my trailer with no response when I called, I had to call the corporate multiple times and they multiple complaints. I would like compensation for this experience. It was not a pleasant one and it cost me extra time, gas and money because of it.
Patrick AThis was a grass covered vacant lot on a dead end road. The office was an old trailer. I had pre-ordered a dozen moving blankets to go with the truck, but those were not there. We had to go to another location to pick those up. A female would be uncomfortable going here.
Stephen J