Didn't have to even go inside, so can't comment on how clean. Outside was in good shape.Keith D.
Trailer Rental & Towing in Tucson, AZ at Old Town Horse and Pet
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Tucson, AZ 85735
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Very friendly service. And will work to your needed.JOSE B.
I told them what I was going to do and they hooked me up with exactly what I needed.ANDREW J.
Great service, fast , efficient.MICHAEL D.
Tire got a flat on our way to empty the uhaul less than half mile away. Took more than 2 hours to wait for someone to come and change. Storage place was closed by then and had to miss work the next day to unload a 15 ft'r. Service from roadside assist person Phil was nice, apologetic and excellent. Customer service from uhaul rep and from place we rented uhaul from wasn't accomadating or even apologetic. I think I'll be going back to renting Penske.MORIAH A.
Very friendly staff and a great place to do business.RICHARD T.
I rented this truck it was very gross inside the cab and I got charged $25 for cleaning not cool I am a on going customer I deliver cabinets I have been using This company for 15 years and never had any problems until now.TIMOTHY S.
The location, the owner and staff amazing and very helpful. One thing Uhaul should do is lower their prices, I rented a truck for 4 hours and paid almost $100 for misc charges like miles, service etc. The location Old town feed is a third party and have no control of fees, but Uhaul should be more considerate and not charge so muchCLAUDIA A.
Excellent assistance with connecting and disconnecting trailer from my van. I was VERY confident it wasn't coming loose!!ðŸ‘JOSEPH R.
Nothing to improve. Everyone that helped me was very kind and extremely helpful. This is the second time I done business there and both times I had the Best customer service from everyone.TANIA G.
Friendly nice people that take care of the customers.JERI V.
Don't change a thing.RALPH H.
Everything was great! Very friendly staff.ISAAC Z.
Thank you for all your help with our move.GEORGE V.
I would suggest lubricating the ratchets. As someone with arthritis in both of my hands, it was difficult to tighten the straps down.SCOTT P.
Staff here is always pleasant and helpful. They are very kind and help hook up the trailers and make sure you are all set before heading out. Wouldn't want to have to use another location.KRISTINE S.
Great customer service.DARLINE G.
The employees at Old Town Horse & Pet are very good at what they do. I was in and out of the rental office in about 5 minutes. They told me everything I needed to know before I picked up the trailer, which took about 3 minutes itself. Great experience.RALPH H.
Mr. Ferris was fantastic, quick check in, very hospitable and friendly.Daniel P.
Best uhaul place i have ever been to. Owner and employees were awesome....i recommend them to all my friendsMarty W.
Everything went as planned, from the online portion, to the actual hook up of the trailer. Thanks for the great service!RALPH H.
These guys are great. Always have what I need and make renting easy. Uhaul should be proud to partner with this establishment.John S.
When we dropped off the u-haul & tow dolly the lady assisting us was very rude. No customer service skills at all. She kept adding additional charges to our bill & we feel that we have been way over charged for the services. We will be renting another u-haul soon to complete our move, but will not be using that location for drop off. We have returned u-hauls to that location in the past with no problems, but this has seemed to change. Highly disappointed!!!Deborah T.